Overview
Remote
Depends on Experience
Accepts corp to corp applications
Contract - W2
No Travel Required
Skills
customer support
customer services representives
Job Details
Title: Customer Service Representative
Job Description/Responsibilities
Answer inbound calls from our internal clients at the branches.
Educate Financial Advisors on account services and capabilities.
Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries
Required Skills:
Excellent communication and organizational skills, attention to detail, and strong follow-up skills
Strong problem-solving skills
Flexible and adaptable to change
Proficient in Microsoft Office Suite
Windows navigation skills
What are the top Must Haves for this role?
Given the nature of the role and the need for clear communication with clients and cross-functional teams, we're looking for candidates with strong proficiency in spoken and written English.
1. Experience 1-2 year minimum in call center environment.
2. Excellent Communication skills
3. Strong organizational skills and attention to detail
Job Description/Responsibilities
Answer inbound calls from our internal clients at the branches.
Educate Financial Advisors on account services and capabilities.
Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries
Required Skills:
Excellent communication and organizational skills, attention to detail, and strong follow-up skills
Strong problem-solving skills
Flexible and adaptable to change
Proficient in Microsoft Office Suite
Windows navigation skills
What are the top Must Haves for this role?
Given the nature of the role and the need for clear communication with clients and cross-functional teams, we're looking for candidates with strong proficiency in spoken and written English.
1. Experience 1-2 year minimum in call center environment.
2. Excellent Communication skills
3. Strong organizational skills and attention to detail
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.