Cloud Backup Administrator

Job Description

The Division of IT is responsible for providing an enterprise level cloud back up solution for the university. This position will lead efforts related to selection, adoption and implementation and continued management of this service. The Cloud Backup Administrator is also responsible for ensuring the stability, reliability, and recoverability of university endpoint data through the efficient administration and management of backup and recovery processes, including the Virginia Tech Cloud Backup and Recovery application. This position requires a detail-oriented and analytical individual who can troubleshoot and solve complex problems related to data backup, protection, and recovery. The position maintains infrastructural systems and services and oversees client management for university provided backup solutions. This position supports a university-wide backup solution by independently resolving problems or working with outside vendors or other University units to achieve final resolution. The position serves as a member of Virginia Tech's Endpoint Management solutions team and provides backup as necessary. Duties include managing university tenant(s) and installing, configuring, troubleshooting, monitoring, administering, and upgrading infrastructural systems and services. Provides support for incidents escalated from Systems Administrators. Performs systems administration duties such as, but not limited to, backup and disaster recovery processes, server patching and maintenance, ensuring security, and provisioning resources for Faculty and Staff.

Required Qualifications

Master's degree in a relevant field (Computer Science, Information Systems, or similar) OR a combination of education, training and work experience that equates to a Master's degree.
Demonstrated experience as a systems administrator with knowledge of backup and recovery processes and administration
Understanding of cloud concepts, services, and security.
Working knowledge of cloud backup and recovery tools such as CrashPlan, Carbonite or similar
Experience with scripting languages for automating backup processes.
Experience with disaster recovery planning and execution
Excellent organizational, communication, and interpersonal skills
Analytical and detail-oriented mindset to ensure accuracy and completeness of backup and recovery processes
Ability to work well in a team-oriented environment and collaborate effectively with others
Demonstrated ability to interface with users over the telephone, via email, or in person to effectively communicate problem status and resolutions.
Demonstrated communication and technical writing skills.
Demonstrated self-starter with ability to manage multiple simultaneous tasks and projects.

Preferred Qualifications

Relevant certifications such as CompTIA Security +
Experience with user authentication and authorization protocols such as SAML, SSO and LDAP
Experience working in complex organizations that utilize hierarchical structures for managing endpoints and creation of organizational structure (parent/child)
Familiarity with administering Endpoint Management solutions in a distributed enterprise environment
Demonstrated experience administering Windows and Linux servers in an enterprise environment
Knowledge of fundamental Internet applications and protocols, such as, SMTP, SNMP, SSH, SCP, NTP, HTTP(S), and DHCP
Experience with project management concepts and the ability to work collaboratively with stakeholders to conduct vendor evaluations

Overtime Status

Exempt: Not eligible for overtime

Appointment Type

Regular

Salary Information

70,000 - 95,000

Hours per week

40

Review Date

8/26/2025

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges , a school of medicine , a veterinary medicine college, Graduate School , and Honors College .The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research centers .A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance . These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact IT Human Resourcesat during regular business hours at least 10 business days prior to the event.