Overview
Remote
30 - 40
Contract - W2
Contract - Independent
Contract - 6 Month(s)
No Travel Required
Unable to Provide Sponsorship
Skills
BMC Control-M
BMC
JCL
Tivoli
ServiceNow
ISPF
TSO
Nagios
Mainframe
Job Details
Role: Product Specialist 1/ PS1
Location: Columbus, OH
Work Mode: Remote
Employment Type: Contract
Interview Mode: Only Video
Job Description
- Manage, monitor, and analyze mainframe and distributed systems batch workload, job abends and communicate with programmers to resolve issues.
- Experience with BMC Control-M/EM is a mandatory requirement.
- Manage batch workload in a Production Control environment for both mainframe and distributed/client-server applications.
- Identify and fix common abends, alert support staff when problems develop, escalate issues to management when SLA's may be jeopardized, and document all issues in writing (via ServiceNow tickets: Incidents & Incident Tasks).
Mandatory Skills:
- Clear and effective written and verbal communication skills are required.
- Efficient in using BMC Control-M for managing batch jobs.
- Efficient in using BMC Enterprise Manager or managing batch jobs.
- Skill in managing batch workload on AJF for both mainframe and client server applications.
- Expertise in identifying abends and using JCL to fix those abends.
- Capacity to analyze alert messages and/or shout messages to determine severity, and follow escalation procedures when SLA's may bejeopardized.
- Ability to clearly and effectively communicate verbally to support staff when problems develop.
- Ability to clearly and effectively communicate in writing a summation of a problem with pertinent details.
- Proficient in using TSO/ISPF to analyze status and identify issues with batch jobs.
- Capability to recognize server problems by utilizing Nagios, IP Monitor and Tivoli.
Certifications/Desired Skills:
- Expert ability to analyze and manage batch workload on AJF for both mainframe and client server applications by using both BMC Control-M and EM tools respectively.
- Expert level in identifying and fixing common abends using JCL.
- Familiarity with batch job alert messages and shout messages coupled with the ability to determine severity, follow escalation procedures when SLA's may be jeopardized.
- Ability to clearly and effectively communicate verbally to support staff when problems develop.
- Ability to clearly and effectively communicate in writing a summation of a problem with pertinent details.
- Familiarity of system tools (i.e. Nagios, IP Monitor, Tivoli, Time Sharing Option/Interactive System Productivity Facility (TSO/ISPF), Job Control Language (JCL), and BMC's Control-M/Enterprise Manager or similar job scheduling tools.
- Familiarity with ServiceNow Incidents & Tasks.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.