.NetSupportEngineer

Overview

On Site
Depends on Experience
Full Time

Skills

C#
.NET3.5
.NET4.8+
.NETCore
JavaScript
jQuery
HTML5
CSS3
Bootstrap
SQL
ASP.NETWebForms
MVC
VisualStudio2022
Git/TFS
AzureDevOps
RESTfulAPIs
WebAPI
WCF

Job Details

Job Title: .Net Support Engineer

Location: Windsor, CT -Onsite 4 days a week

Duration: Fulltime

Job Description

Profile with strong communication, solid L2/L3 exposure, leadership-level client engagement, and a proven ability to identify improvement areas in existing applications.

Support lead with expertise in C#, .NET (3.5, 4.8+, Core), SQL Server 2022, WebForms, MVC, JavaScript, and jQuery. The ideal candidate should have proven experience leading a onsite offshore support team that provides L2/L3 support to business critical applications.

Candidate will perform following activities

Manage L2/L3 services in onsite offshore model for legacy applications developed in using .NET Framework (3.5, 4.8+), .NET Core, and ASP.NET (WebForms, MVC) on AWS platform

Lead support team of full stack developers and SQL developers.

Establish support processes which are adhering to ITIL guidelines

Manage client expectations. Setup right expectations through effective communication and reporting.

Provide L2/L3 support

Establish efficient Incident triaging, tracking mechanism to adhere to contractual SLA.

Support, develop and optimize SQL Server 2022 queries, stored procedures.

Work with Visual Studio 2022 to support, develop and debug applications.

Implement client-side scripting using JavaScript, jQuery, and AJAX.

Design and develop RESTful APIs and integrate third-party APIs.

Work in an Agile/Scrum environment to deliver enhancements

Troubleshoot, debug, and optimize application performance.

Write clean, maintainable, and efficient code following best practices.

Technical Skills Required:

Backend: C#, .NET 3.5, .NET 4.8+, .NET Core

Frontend: JavaScript, jQuery, HTML5, CSS3, Bootstrap

Database: SQL Server 2022 (Stored Procedures, Indexing, Optimization)

Frameworks: ASP.NET WebForms, MVC

IDE & Tools: Visual Studio 2022, Git/TFS, Azure DevOps

Web Services: RESTful APIs, Web API, WCF (optional)

Working knowledge of Atlassian Jira and ServiceNow

Hands-on knowledge of AWS services

Preferred Qualifications:

Working knowledge of Atalasoft dotImage, kendo Controls is a plus

Experience with CI/CD pipelines for deployment.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Digitive LLC