Network/Telecom Engineer

  • Lansing, MI
  • Posted 22 hours ago | Updated 22 hours ago

Overview

On Site
Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)
No Travel Required

Skills

Network
Telecom Engineer
UCCX
CUCM
CUC
call Routing
call center agent
supervisor
L2
L3
Telephony
Process Modeling
Routing
Service Design
Functional Requirements
Knowledge Transfer
MI
Marketing Intelligence
RTR
Cisco UCCX
Cisco Unified Communications Manager
Cisco Unity Connection
Documentation
Technical Support
Training

Job Details

Job ID: MI-142538

Hybrid/Local (Lansing ONLY 2hr) Network/Telecom Engineer (15+) with UCCX/CUCM/CUC, call Routing, call center agent/supervisor, L2/L3, Telephony experience

Location: Lansing, MI (DTMB)
Duration: 12 Months
Position: 1

Resources will be working on a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week.

Skills:
Cisco Unified Contact Center Express (UCCX): 5+ years
Cisco Unified Communications Manager (CUCM): 5+ years
Cisco Unity Connection (CUC): 5+ years

Job Description:
CTO Senior Systems Engineer Job Description
DTMB Network Services is seeking a Senior System Engineer resource to provide design, engineering,
technical, implementation support, process design and service design package documentation for the
Cisco Unified Contact Center Express (UCCX). There are enhanced call routing & call center
agent/supervisor functional requirements that require a skilled technical engineering resource. This
resource will provide Level 2 and 3 technical support, training and knowledge transfer to the Telephony
Services staff. In addition, this resource will provide engineering and technical support for the Cisco
Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.