Case Facilitation and Pro Bono Network Project Manager| Remote

ICF seeks a Case Facilitation and Pro Bono Network Project Manager to work on a national technical assistance project. The goal of the project is to support and enable legal representation to Unaccompanied Children across the country. The Operations Project Manager will use his/her expertise to implement an effective strategy to manage the operations of the legal service provider network, including aligning, tracking, and managing workflows both at facilities and post-release, ensuring continuity of services and overseeing case matching and referrals post-release.

The Case Facilitation and Pro Bono Network Project Manger will also be responsible for coordinating recruitment and monitoring of a pro-bono attorney network, working closely with legal service provider organizations to refer and match cases to pro bono attorneys and to set up and implement processes for pro bono case tracking.

The successful candidate has broad knowledge of project management. The Project Manager will work closely with and under the oversight of the Provider Network Manager and Deputy Director. The successful candidate will have an ability to partner with the client, legal network directors, and onsite facility staff. He/she will manage a team to facilitate the work outlined above.

Basic Qualifications:

• A minimum of 3 years professional project management experience, including managing projects, tasks, deliverables, staff supervision and budget oversight
• A minimum of 3 years demonstrated ability to build and maintain strong stakeholder and partner relationships, including balancing multiple perspectives/needs
• A minimum of 3 years of experience working with immigrating children and families.
• Bachelor's Degree plus 5 years of management experience or Master's Degree plus 2 years of management experience.

Preferred Skills:

• Project Management Professional or similar certification
• Experience working for a refugee program or unaccompanied children program
• Working knowledge of the unaccompanied children's program
• Proficient in use of Smartsheet, Power BI, or similar applications
• Master's degree in social work, public administration, or other advanced degree in a related field

Professional Skills:

• High quality control skills with superior attention to detail and the ability to meet stringent deadlines
• Solid team builder and team player with proven ability to manage competing priorities, perspectives and stakeholder needs.
• Exceptional project management skills, with a focus on TA project management.
• Strong analytical, problem-solving, and decision-making capabilities.
• Ability to multi-task and maintain high-quality results in a fast-paced environment.
• Excellent verbal, interpersonal and written communication skills.
• Demonstrated outstanding level of professionalism in providing administrative support, including ability to exercise good judgment, discretion, tact and diplomacy.
• Proficient with MS office applications (i.e. Word, Excel, and PowerPoint).
• Ability to gather, organize, and synthesize information for application in technical assistance delivery
• Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team

Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:
$89,203.00 - $151,646.00

Nationwide Remote Office (US99)