Organizational Change Management and Communications Leader

• Apply structured change management methodology and lead related activities.
• Conduct change assessments, create adoption strategies, and implement tools to support project transitions.
• Lead communication efforts, including crafting and delivering project communications across a wide stakeholder base.
• Facilitate and lead the Stakeholder Advisory Forum to garner support, elicit requirements, and address stakeholder concerns.
• Conduct impact analyses, assess change readiness, and identify key stakeholders.
• Support training design, documentation, and delivery.
• Provide input and support for User Acceptance Testing (UAT).
• Create actionable deliverables for change management plans, including Sponsor, People Manager, Communications, Training, and Resistance Management Plans.
• Support and coach project teams, senior leaders, managers, and supervisors.
• Coordinate efforts with other specialists and integrate change management activities into the overall project plan.
• Manage stakeholder engagement, readiness evaluations, and risk mitigation.
• Track and report project issues, measure success metrics, and monitor change progress.
• Support organizational design and definition of roles and responsibilities.
• Oversee change management at the organizational level and manage the Change Portfolio.

Requirement/Must Have:

• Strong experience in Organizational Change Management and Communications leadership.
• Proven track record in stakeholder engagement across complex projects.
• Hands-on communication skills with consultant-grade MS PowerPoint proficiency.
• Ability to conduct impact analyses and readiness assessments.
• Experience coaching leaders and teams through change.

Experience:

• Experience with State government projects, social services departments, and/or financial management processes is highly preferred.

Skills:

• Change management methodologies and best practices.
• Exceptional communication and facilitation skills.
• Risk mitigation and resistance management.
• Strong organizational and leadership capabilities.

Qualification and Education:

• Bachelor s degree in Business, Communications, Organizational Development, or related field (Master s preferred).
• Change Management certification (e.g., PROSCI) is a plus.