Overview
On Site
USD 25.00 - 28.00 per hour
Contract - W2
Skills
Help Desk
SAP BASIS
Life Insurance
Tier 2
Asset Management
IMAC
IT Service Management
Scratch
Videoconferencing
VTC
Computer Hardware
Customization
Microsoft Windows
Microsoft Office
Virtual Private Network
Active Directory
Thin Client
Communication
Collaboration
Teamwork
Problem Solving
Conflict Resolution
Customer Service
Scheduling
Multitasking
Technical Support
Network+
ITIL
Taxes
Insurance
Law
Management Consulting
Finance
Regulatory Compliance
Job Details
Description:
Our client is a leading provider of IT solutions and services, dedicated to delivering exceptional support and innovative technology solutions to their customers. They are seeking a skilled IT Support Specialist to join their team and provide top-tier technical support in a dynamic and fast-paced environment.
Location: Local to Washington DC
Pay Rate: $25 - $28 an hour
This is a contract-to-hire opportunity. Applicants must be willing and able to work on a W2 basis and convert to FTE following contract duration. For our W2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Responsibilities:
Responsibilities:
Experience Requirements:
Job Requirements:
Education Requirements:
Education Requirements:
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact
About Eliassen Group:
Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.
Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
Our client is a leading provider of IT solutions and services, dedicated to delivering exceptional support and innovative technology solutions to their customers. They are seeking a skilled IT Support Specialist to join their team and provide top-tier technical support in a dynamic and fast-paced environment.
Location: Local to Washington DC
Pay Rate: $25 - $28 an hour
This is a contract-to-hire opportunity. Applicants must be willing and able to work on a W2 basis and convert to FTE following contract duration. For our W2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Responsibilities:
Responsibilities:
- Provide Tier 2 deskside end-user support, including imaging, deployment, and asset management.
- Troubleshoot complex and advanced end-user issues with hardware and software.
- Perform Install, Move, Add, Change (IMAC) procedures and lifecycle refresh activities.
- Update the status of queued service requests in the IT service management system.
- Collaborate with engineers from multiple teams to troubleshoot and resolve issues.
- Customize desktop images or create new images from scratch.
- Set up and support conference room and Video Teleconferencing (VTC) systems.
Experience Requirements:
Job Requirements:
- Proficiency in deploying customer hardware and software.
- Experience in customization and creation of desktop images.
- Strong problem resolution skills for IT support to end users.
- Expertise in troubleshooting Microsoft Windows.
- Ability to install and configure new machines in a Windows environment.
- Experience with Office 365, VPN, Active Directory, and Thin Client.
- Familiarity with remote tool support.
- Experience with HDI Desktop Tech.
- Excellent communication, teamwork, and problem-solving skills.
- Strong customer service orientation.
- Good organization and scheduling abilities.
- Ability to multitask effectively.
Education Requirements:
Education Requirements:
- A degree is required; however, a High School Diploma may be substituted with 6 additional years of related experience.
- HDI Technical Support Professional certification required within six (6) months of employment.
- Certifications such as A+, Net+, Secure+, and ITIL V4 are desirable but not required.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact
About Eliassen Group:
Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.
Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.