Senior Data Analyst - Healthcare - ONSITE in Wauwatosa WI

Overview

On Site
$40 - $42.85
Contract - W2
Contract - 06 Month(s)

Skills

Data Analyst
Power Bi
SQL
tableau
Large datasets
Pivot tables
Vlookups
smartsheets
extract
manipulate
analytics
M365
Microsoft 365

Job Details

Title: Product Quality Senior Data Analyst

Location: Wauwatosa, WI 53226

Duration: 06+ Months

Position Summary:

Overview:

Analyze data from service records, customer escalations, warranty, and other product-quality related data sources. Identify trends and relationships. Present data for global stakeholders. Summarize / synthesize data for recurring product quality reviews.

Critical Skills:

Highly proficient at obtaining data from various online data sources and transforming, filtering, and manipulating as needed

Efficient at analyzing large amounts of data, and evaluating for trends, triggers

Must be able to communicate effectively in-person and remotely with a globally distributed multi-cultural team

Experience analyzing service issues or customer support records

Key Responsibilities:

  • Analyze large datasets from service records, customer escalations, warranty data, and product quality reports.
  • Work with Excel to analyze and structure data and identify trends and root causes of defects, supporting product improvement initiatives.
  • Query databases using SQL (from scratch), Tableau, and other analytics tools to extract and manipulate data.
  • Build Power BI dashboards and Smartsheets from scratch for automated, real-time data visualization.
  • Develop and present insights to stakeholders, including leadership and cross-functional teams.
  • Automate data collection and reporting processes, ensuring timely and accurate updates.
  • Transform and interpret complex log data from scanners and devices for meaningful analysis.
  • Collaborate with global teams to improve data utilization and decision-making.
  • Drive thought leadership, guiding teams on how to interpret/leverage data for business impact.

Required Knowledge & Skills:

  • Strong database querying skills (SQL, Tableau, Power BI).
  • Proficiency in M365, Excel (x/vlookups, pivot tables), and Smartsheets.
  • Experience analyzing service records and customer support data and create dashboards in PowerBI and automate data refresh processes.
  • Critical thinking and problem-solving mindset, with a curiosity for uncovering insights.
  • Strong communication skills, capable of presenting findings to leadership and stakeholders.
  • Self-starter with thought leadership ability not just executing tasks but understanding the "why" behind the data.
  • Experience with large-scale data transformation and visualization tools.
  • Ability to work on-site and collaborate effectively in a team environment

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.