Associate Director, Systems Integration Developer

Site: The Brigham and Women's Hospital, Inc.

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.

Job Summary
The Associate Director, Systems Integration Developer, is key in building and maintaining the technical solutions that support our fundraising programs. This role focuses on integrating systems, optimizing data flows, and implementing scalable solutions to enhance efficiency and accuracy across platforms, collaborating with teams to drive impactful results.

This role requires deep technical aptitude, strong business and analytical skills, and excellent interpersonal abilities. The ideal candidate will be capable of managing multiple projects simultaneously, balancing and negotiating deadlines as needed, and driving the optimization and maintenance of critical data flows across systems.

Data Integration & Synchronization: Serve as the dedicated point of contact for integrating and synchronizing data across internal and external systems (e.g., Marketo, Blackbaud CRM). Proactively monitor, optimize, and maintain data flows to ensure consistency, accuracy, and timely updates. Identify and resolve data issues before they escalate, providing seamless and efficient synchronization across platforms.

System Integration: Utilize web APIs and .NET programming to integrate applications across various systems, ensuring data consistency and compatibility between platforms (e.g., CRM, Marketo, Experian).

Gather Requirements & Document Use Cases: Gather, analyze, and document system requirements, workflows, and use cases to optimize existing digital solutions and align them with organizational needs.

Implement Solutions for Scalability & Efficiency: Design and implement solutions that ensure the scalability, accuracy, and efficiency of business-critical systems, with a specific focus on data integration.

Collaborate with Internal and External Teams: Work independently and in collaboration with internal development teams and external vendors to implement solutions that meet business requirements and enhance operational efficiency.

Qualifications

Education
Bachelor's Degree with a concentration in computer science or a related field is required

Can this role accept experience in lieu of a degree?

Yes

QUALIFICATIONS:

• 5+ years of systems integration development or comparable technical experience
• A bachelor's degree with a concentration in computer science or a related field is required.
• Strong programming skills with hands-on experience in multiple languages and technologies (e.g., C#, VB.Net, Python, SQL, Snowflake), focusing on developing and integrating web APIs and working with relational databases.
• Familiarity with customer relationship management (CRM) applications, relational databases, and BI data management tools such as SSIS
• Experience working in an Agile/Scrum environment, utilizing project management tools (e.g., Azure DevOps) and version control systems (e.g., Git) to drive collaborative, iterative development for integration and system optimization projects.
• Strong understanding of software engineering best practices, including coding standards, code reviews, source control management (e.g., Git), build processes, and operational deployment, explicitly focusing on ensuring integration reliability and maintaining data accuracy across systems.
• Process-driven with exceptional attention to detail, particularly in managing data flows, ensuring synchronization, and resolving technical issues in complex systems.
• Strong project management and organizational skills, with the ability to prioritize and manage multiple technical initiatives related to integration, optimization, and system improvements.
• Hands-on individual contributor with a proactive approach to identifying and resolving integration challenges and ensuring seamless system operations.
• Highly adaptable and eager to learn new technologies, particularly those related to data integration, web services, and API-driven systems.

SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:

• Excellent analytical and planning skills.
• Demonstrated presentation, organizational, facilitation, and problem-solving skills.
• Independent decision-maker, good judgment, and ability to execute multiple assignments anytime.
• Demonstrates a results-driven behavior contributing to the department's long- and short-term goals.
• Incorporates best practices into daily work.
• Flexible and adaptable to change. Accepts and incorporates new ideas and innovations into work processes and procedures; quickly learns new ways and methods of doing things and works through stressful situations with a positive demeanor.
• Enhance and enrich personal skill set. Open to regular performance feedback and opportunities to learn through formal and informal methods; effectively monitors own performance; influences others by modeling appropriate behaviors; encourages and listens to diversity of opinions; assists coworkers in projects and programs; participates and contributes to team activities.

• Writes and speaks clearly and concisely, demonstrating recognition and appreciation of the intended audience; active listener who clarifies information as required and anticipates communication opportunities.

• Develops networks and builds alliances inside and outside the BWH department; collaborates across boundaries to build relationships and achieve common goals; works to build a shared vision with colleagues and others.

Additional Job Details (if applicable)

"This position follows a hybrid work schedule. Team members are required to work on-site in our office a minimum of six (6) days per month."

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

The Brigham and Women's Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.