Overview
Hybrid
Depends on Experience
Full Time
Accepts corp to corp applications
Skills
Agentforce
Job Details
Required Experience:
- 10-15 years of Salesforce platform experience, including solution design and custom development
- Proven, hands-on expertise with Agentforce, Data Cloud, and Salesforce AI tools (Einstein AI and generative AI integrations)
- Deep understanding of Salesforce core concepts and Hands-on custom development using Apex, LWC, Flows, API Integrations and security models
- Extensive experience with integrations REST/SOAP APIs, Platform Events, middleware and event-driven architectures
- Demonstrated experience building and delivering working POCs in client environments
- Deep expertise on multiple Salesforce products like Sales Cloud, Service Cloud, Data Cloud, Experience Cloud and Marketing Cloud
- Experience with generative AI and conversational AI design
- Strong experience implementing and optimizing Service Cloud including Omni-Channel Routing, Email-to-Case, Live Agent and Einstein Bots
- AI and Data Cloud implementation across enterprise environments
- Knowledge on Agentforce DevOps and enterprise CI/CD pipeline management
- Excellent communication skills with ability to engage both technical and non-technical stakeholders
- Salesforce Platform Developer II and Application Architect certifications are required
- Salesforce Agentforce Specialist certification preferred.
Technical Skills:
- Salesforce: Apex, LWC, AURA, SOQL/SOSL, Visualforce, Flows
- MultiCloud: Service Cloud, Sales Cloud, Data Cloud, Experience Cloud
- AI Skillset: Agentforce, Einstein AI & other Gen AI tools
- Integration: REST/SOAP APIs, Platform Events, middleware
- Security: Salesforce security model, Shield encryption, compliance frameworks
- DevOps Tools: Agentforce DevOps, Copado, Gearset, Jenkins, Github
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