EUC Computing Manager

Overview

On Site
Accepts corp to corp applications
Contract - Independent
Contract - W2

Skills

Supply Chain Management
Inventory
Distribution
Regulatory Compliance
IT Security
Software Licensing
Process Improvement
Problem Management
Technical Support
Information Technology
Computer Science
IT Operations
Laptop
Computer Hardware
Microsoft Windows
OS X
Software Deployment
Endpoint Protection
Vendor Management
Procurement
Collaboration
ITIL
IT Service Management
Leadership
Conflict Resolution
Problem Solving
Communication
Master Data Management
Mobile Device Management
Microsoft SCCM
Management
Cloud Computing
VDI
DaaS
Lifecycle Management
Optimization
End-user Computing

Job Details

Position: Senior EUC Computing Manager

Location: Durham, NC (Onsite)

Contract : long Term


Job Summary:

We are seeking an experienced Senior EUC (End-User Computing) Manager to lead and manage enterprise-level desktop and laptop services in a services-based organization. The role involves overseeing the supply chain management (SCM) of end-user devices, coordinating with vendors, and ensuring seamless IT support for end-user computing infrastructure. The ideal candidate will have a strong technical background, vendor management experience, and expertise in IT service delivery.

Key Responsibilities:

  • End-User Computing Management: Oversee and manage the desktop and laptop environment, ensuring efficient deployment, maintenance, and support.
  • Supply Chain Coordination: Work closely with the SCM team to manage inventory, procurement, and distribution of end-user computing devices.
  • Vendor Management: Coordinate with vendors and service providers for procurement, maintenance, and support services.
  • IT Service Delivery: Ensure adherence to SLAs and ITIL processes to deliver high-quality EUC services.
  • Security & Compliance: Ensure compliance with IT security policies, software licensing, and regulatory requirements.
  • Process Improvement: Continuously improve EUC processes, automation, and service efficiency.
  • Stakeholder Collaboration: Partner with internal IT teams, procurement, and business units to optimize EUC solutions.
  • Incident & Problem Management: Monitor and resolve issues related to end-user devices, working closely with IT support teams.

Qualifications & Experience:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 8+ years of experience in EUC management, IT service delivery, or IT operations.
  • Strong knowledge of desktop/laptop hardware, OS (Windows/macOS), software deployment, and endpoint security.
  • Experience in vendor management and procurement coordination.
  • Familiarity with ITIL frameworks and ITSM tools.
  • Strong leadership, problem-solving, and communication skills.
  • Experience in a services-based company is preferred.

Preferred Skills:

  • Knowledge of MDM (Mobile Device Management) solutions, SCCM, and endpoint management tools.
  • Understanding of cloud-based EUC solutions (VDI, DaaS, etc.).
  • Experience in asset lifecycle management and cost optimization for EUC.

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