Overview
Skills
Job Details
State of Ohio - DRC-Help Desk Analyst 2-HDA2 - 778342 (Onsite)
Location: Franklin or Madison County, Ohio
Closing Date:: 10/10/2025
Interviews will be onsite. Location TBD after candidate screening.
Candidates will work onsite in Franklin or Madison County.
Independently installs, maintains, configures, upgrades, and administers hardware and/or software in areas such as workstation support, network administration, server administration, business continuity, information security, telecommunications and network connectivity, and SAN administration, following provided directions.
Develops innovative solutions to encounter problems by evaluating, selecting, adapting, and modifying standard procedures.
Diagnoses, analyzes, and resolves issues forcustomers across multiple technological domains.
Interfaces with other platforms from bothhardware and software perspectives.
Provides informal mentorship opportunities topeers and/or lower-level staff through conversation, observation, or technicaldocumentation.
Responds verbally and in writing to questionsand concerns.
Performs other duties as assigned.
Strong experience supporting Windows 11
Experience with file server management, activedirectory, GPO settings.
Travel is required