Overview
On Site
Depends on Experience
Full Time
Skills
Audiovisual
Cisco
Computer Hardware
Technical Support
Job Details
Only open for W2 candidates.
Qualifications
- Experience: Minimum of 3 years in a technical support role, preferably with UCaaS systems and conferencing room hardware, including experience with Cisco Room Devices.
- Technical skills: Proficiency in UCaaS technologies, Cisco Room Devices, Microsoft Teams, M365, audio/video conferencing systems, and related hardware.
- Problem-solving: Strong analytical skills with the ability to troubleshoot and resolve technical issues efficiently.
- Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
- Customer service: A customer-centric approach with a focus on providing outstanding support and assistance.
- Teamwork: Ability to work collaboratively with IT and facilities teams.
- Education: A degree in Information Technology, Computer Science, or a related field is preferred.
The hourly range for roles of this nature is $35 to $45/hr. Rates are heavily dependent on skills, experience, location, and industry.
****cyberThink is an equal opportunity Provider***
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