Overview
Skills
Job Details
Qualifications
Bachelor degree in business or equivalent work experience
5-7 years of previous project management and/or relevant consulting experience
Knowledge of- and demonstrated experience in project management processes and methodologies, as well as, project lifecycles
Experience in driving large scale change efforts
Experience with matrix management of cross-functional processes and teams
Possesses the following key skills/behaviors:
Poised and composed interaction with all levels of the organization (within Division), including senior-level audience
Ability to practically apply project management concepts to facilitate the achievement of business objectives ensuring predictable, consistent, and successful program delivery
Ability to adapt to and work effectively within a variety of situations and with various individuals
Team Leadership:
Proven ability to quickly earn the trust of sponsors and key stakeholders, mobilize and motivate project team, set direction and approach, resolve conflict, deliver tough messages with grace
Ability to lead and influence with minimal direction from sponsor or manager
Accountability & Commitment
Responsibilities
The purpose of this job is to ensure predictable, consistent, and successful project delivery
The Project Manager will partner with key business stakeholders to ensure a successful start-up and completion of a project
Projects can span multiple business units or functional areas
The Project Manager is expected to work under minimal supervision
Ensure predictable, consistent, and successful project delivery
Provide a holistic view of the overall project to the organization and all stakeholders
Exhibit proactive behavior by engaging in project planning activities, including but not limited to:
Define project governance, outlining roles, responsibilities, decision rights and clearly defined escalation path
Ensure success criteria defined upfront to promote alignment and actively manage to expected project outcome
Keep all stakeholders (internal & external) engaged in the project, aligned on expected outcomes and informed about what is occurring throughout project
Proactively communicate the project's progress on an on-going basis, ensuring transparency throughout project lifecycle
Provide leadership and key stakeholders with the information and venues to make effective, timely decisions
Facilitate alignment and approach for all related Fiserv business areas to meet One Fiserv Objectives
Knowledgeable about how the organizations work; knows how to get things done through formal channels and the informal network
Understands the culture of organizations