Overview
Remote
Full Time
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 6+ Month(s)
Skills
Requirements Gathering
Solution Design
project delivery
Functional Consultant
Oracle Integration
Oracle Cloud implementation
Oracle Cloud CX
UAT (User Acceptance Testing)
business stakeholders
End-to-End Implementation
Workflow configuration
Business Process Optimization
Client Interaction
Go-live support
Field Service Management
Configuration and deployment
Oracle Field Service Cloud (OFSC)
B2B Service
Oracle CX Consultant
Service Management Processes
Service Requests Configuration
Cloud Applications
Offshore Team Collaboration
Oracle B2B Service Modules
Service Operations
Customer Service Solutions
Field Operations
Travel Support for Key Phases
CX Solutions
Functional Expertise in Service Cloud
Job Details
Solution IT Inc. is looking for Oracle Cloud CX [Field Service] Functional for one of its clients Remote
Job Title: Oracle Cloud CX [Field Service] Functional
Summary
We are seeking an experienced Oracle CX Consultant with strong expertise in Oracle Field Service Cloud (OFSC) and B2B Service. The ideal candidate will be responsible for driving solution design, configuration, and deployment aligned with customer service and field operations requirements.
Responsibilities
- Lead end-to-end implementation of Oracle Field Service Cloud and B2B Service modules.
- Work closely with business stakeholders to gather and analyze requirements.
- Design and configure OFSC workflows, service requests, and integrations.
- Support milestone-based travel for key project phases (e.g., workshops, UAT, go-live).
- Collaborate with offshore teams for seamless delivery.
Required Skills:
- 10-15 years of experience in Oracle CX Cloud applications.
- Hands-on experience with Oracle Field Service Cloud and B2B Service modules.
- Strong functional knowledge of service management processes.
- Excellent communication and client interaction skills.
Work Site: Remote (Milestone-based Travel)
Duration: 6+ Months
Expected Start Date: Immediate - 2 weeks
Number of Positions: 01
Please send your responses back to
About Solution IT
Solution IT is a national IT consulting company specializing in: Technology Staffing and Oracle E-Business Solutions based in Boston, Massachusetts.Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.