DevOps/SRE Engineer

Job Title: DevOps/SRE Engineer

Location: Atlanta GA / Seattle WA / Dallas TX (Hybrid/3days onsite a week)

Duration: 12+ Months

Job Description:

Key Responsibilities:

• Provide production support for data and application pipelines, ensuring high availability and performance.
• Apply temporary workarounds and long-term solutions to resolve critical incidents and meet SLA requirements.
• Maintain and execute Standard Operating Procedures (SOPs) to ensure consistent system reliability and issue handling.
• Monitor and manage production workloads, pipelines, and infrastructure components using SRE principles.
• Collaborate with development, QA, and operations teams to automate deployments, improve observability, and enhance stability.
• Participate in on-call support and be available for rotational shifts including weekends.
• Perform root cause analysis (RCA) for production issues and implement corrective actions.
• Ensure effective incident response, escalation, communication, and documentation practices.

Technical Skills:

Mandatory

• Experience in Azure DevOps, GitHub Actions, or Jenkins for pipeline automation and production release processes.
• Proficiency in Unix/Linux systems and advanced Shell scripting.
• Working experience with Azure Databricks, PySpark, or similar cloud-native data processing platforms.
• Sound understanding of cloud infrastructure (preferably Azure), resource optimization, and scaling.
• Hands-on experience with monitoring tools, log aggregation (e.g., Azure Monitor, Log Analytics), and alerting systems.
• Good SQL and scripting skills for diagnostics and issue remediation.
• Strong debugging and performance tuning skills across infrastructure and data layers.
• Open to working in shifts, including night and weekend support rotations.

Good to Have:

• Knowledge of Infrastructure as Code (IaC) tools like Terraform or ARM templates.
• Familiarity with job schedulers and orchestrators (Control-M, Airflow, ADF).
• Exposure to incident management systems (ServiceNow, PagerDuty, etc.).
• SRE practices like error budgets, SLIs/SLOs, chaos testing, and runbook automation.

Behavioural Skills:

• Strong sense of ownership and accountability.
• Ability to manage time, prioritize tasks, and handle incidents under pressure.
• Eagerness to learn new technologies and improve existing processes.
• Excellent communication skills to collaborate across multiple teams.
• Problem-solving mindset and ability to drive root cause analysis to resolution.