Overview
Hybrid
$35 - $40
Contract - W2
Contract - 12 Month(s)
Skills
Technical Support
Microsoft
Data Security
Python
Patch Management
Job Details
Role: Senior Technical Support
Location: Sacramento, CA (2 Days In Office Hybrid)
Contract: Long term
Job Description:
- Minimum of five (8) years of experience aligning IT systems with organizational
- business processes. At least three (5) years of that experience must have been in a
- lead capacity.
- Minimum of seven (7) years of FTE experience in IT support roles, particularly in
- tier 2 and tier 3 service desk environments.
- Minimum of three (7) years of Full-Time Equivalent (FTE) Experience in
- administration of Microsoft 365 Services to include:
- User Licensing Management
- Microsoft Teams
- Intune
- Exchange Online
- SharePoint
- OneDrive
- Microsoft Bookings
- Microsoft Defender for Endpoint
- MDM
- Minimum of seven (7) years of FTE experience in Ticketing
- Systems to include: Advance experience with ticketing systems such as SolarWinds
- Samanage or similar platforms
- Minimum of seven (7) years of FTE experience in Patch Management to include:
- Advance experience with patch management processes, including the assessment,
- scheduling, deployment, and verification of patches across various systems.
- Minimum of seven (7) years of FTE experience in Cloud Security to include an
- understanding of cloud security principles and practices, including secure
- configurations, (IAM), and data protection.
- Minimum of seven (7) years of FTE experience in Prisma Suite including familiarity
- with Prisma Cloud, Prisma Access and other components of the Prisma suite.
- Minimum of seven (7) years of FTE experience in Networking including strong
- knowledge of networking concepts.
- Minimum of seven (7) years of FTE experience in Security Tools such as Security
- Information and Event Management (SIEM) systems, threat detection, and incident
- response.
- Minimum of seven (7) years of FTE experience in in Scripting and Automation to
- include proficiency in scripting languages like Python or Bash
- Minimum of seven (7) years of FTE experience in Compliance and Governance
- including the understanding of regulatory compliance requirements and best
- practices for governance in cloud environments.
- Minimum of seven (7) years of FTE experience in Integration Skills to include the
- ability to integrate Prisma solutions with other security tools and platforms, and to
- manage APIs for automation and data exchange.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.