Desktop Manager

Overview

On Site
USD 45.00 - 50.00 per hour
Full Time

Skills

Remote Support
Team Leadership
Mentorship
Information Systems
Supervision
HR Management
Recruiting
Return On Investment
Finance
Customer Service
Management
Provisioning
Laptop
Thin Client
ARM
Printers
Mobile Devices
iPad
Leadership
Project Management
System Implementation
Problem Management
Lifecycle Management
Budget
IT Infrastructure
Health Care
Regulatory Compliance
Lean Methodology
Software Engineering
Information Technology
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law

Job Details

Top Skills Details
1. Five years of Information Technology expereince as a Desktop Support Manager; preferrably in a team lead or management role
2. Enterprise management or IT Healthcare experience
3. Ability to adapt and mentor teams.
Job Description
Provides managerial oversight for information systems, implementation and support of a complex array of PC services. Overall supervisory responsibilities include technical, fiscal and personnel management within departmental budgets and staffing allocations . Managerial involves direct management and leadership of a highly-skilled team of IT professionals, planning and ROI studies, financial budgeting, and establishing and meeting customer service targets.
ESSENTIAL FUNCTIONS:
-Manages staff; interviews, hires and trains; evaluates employee performance; deals with performance problems as appropriate; delegates work assignments effectively. Recruits, hires and develops a high performance team.
-Management, maintenance, and provisioning of the entire fleet of pc's, laptops, thin-clients, message printers, label and arm band printers and scanners, all A/V equipment, mobile devices including handhelds and iPads and all company issued cell phones.
-Manages unit/department's staff, budget, programs and technical infrastructure. Provides leadership and maintains standard discipline in Project Management.
-Establishes performance standards for assigned area; effectively monitors and meets such standards.
-Establishes and maintains consistent methodologies to support customer requirements, including processes such as Service Requests, Systems Implementation, and Problem Management.
-Assesses enterprise requirements for assigned business units.
-Develops short and long-term plans for deployment and maintenance of computing assets, web technologies and other information resources. Effectively aligns technology assets with departmental business objectives and plans.
-Plans for technology asset obsolescence through lifecycle management.
-Formulates appropriate capital budget requests to reflect business and technology requirements.
-Develops short and long-term plans for deployment, convergence, and standardization of IT infrastructure.
-Tracks and understands healthcare and IT trends and developments relevant to assigned application area(s); ability to effectively apply gained knowledge.
-Develops, enhances, and utilizes effective methodologies for acquiring, developing, and implementing IT solutions.
-Establishes and maintains effective relationships with vendors.
-Tracks developments of key regulatory agencies relative to assigned application areas; interprets regulatory requirements, proactively assesses corporate risk, and makes appropriate recommendations to ensure compliance.
-Provides mechanisms for soliciting ongoing feedback from users. Responds and follows up with staff concerns in a timely manner.
-Supports and nurtures Lean efforts within the team.
MINIMUM QUALIFICATIONS
-EDUCATION: Bachelor's degree in a technical discipline and systems applications/engineering experience.
-EXPERIENCE: Five (5) years of information technology experience; preferably in an acute care setting and in a lead or managerial role.
Pay and Benefits
The pay range for this position is $45.00 - $50.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tucson,AZ.
Application Deadline
This position is anticipated to close on Jul 11, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TEKsystems c/o Allegis Group