Overview
On Site
DOE
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 6 Month(s)
No Travel Required
Skills
See job description
Job Details
Trigyn's direct government client has a contract opportunity for a Website UX Testing Lead in Baltimore, MD. The particulars of the opportunity are below:
Description:
This role focuses on enhancing the usability and performance of digital services by testing websites for functionality, accessibility, and user experience. The testing lead will work closely with web content teams, developers, and user experience designers to identify and resolve issues that affect user satisfaction.
The ideal candidate is passionate about inclusive, intuitive digital experiences and is comfortable using data and user feedback to inform improvements.
Website UX Testing Lead responsibilities may include but are not limited to the following:
? Website Testing & Functionality Evaluation ? Conduct manual and automated testing to identify bugs, broken links, and display issues across browsers and devices. Document issues and recommend fixes in collaboration with developers.
? User Experience & Accessibility Review ? Assess websites for usability and accessibility (WCAG 2.1 standards), identifying barriers that affect users, including those with disabilities or limited digital literacy.
? Documentation & Reporting ? Maintain structured records of test cases, findings, and resolutions. Develop clear reports to share results and recommendations with stakeholders.
? Continuous Improvement & Innovation ? Stay informed of best practices in web usability, testing methodologies, and accessibility standards.
? Other duties as assigned.
Required Skills, Knowledge and Abilities:
Knowledge:
? Website testing principles and quality assurance methods
? Accessibility standards and usability best practices
? Web browsing behavior and challenges faced by non-technical users
? Common content management systems and site structures
Skills:
? Problem-solving and critical thinking
? Written and visual communication of findings
? Cross-functional collaboration
? Time management and task prioritization
? Curiosity and empathy for users with diverse backgrounds and needs.
REQUIRED (MUST HAVE):
? Basic familiarity with QA/testing methodologies
? Attention to detail and strong documentation habits
? Understanding of accessibility principles and WCAG standards
? Excellent verbal and written communication skills
? Comfort working across teams with content editors, developers, and designers
? Experience using websites across multiple platforms and browsers
? Familiarity with basic web navigation, forms, and page structures
Preferred Skills, Knowledge and Abilities
? Experience with screen readers or other assistive technologies
? Familiarity with usability testing tools (e.g., Hotjar, Maze, Optimal Workshop)
? Basic knowledge of HTML/CSS and content management systems (e.g., Drupal, WordPress)
? Experience with bug tracking software (e.g., SiteImprove, Jira, Trello)
? Exposure to analytics tools like Google Analytics or Matomo
? Previous government experience preferred.
Equivalencies:
? An equivalent combination of education and experience may be substitute.
BALTIMORE CITY RESIDENTS STRONGLY ENCOURAGED TO APPLY.
For Immediate Response call , or send your resume to
TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 9001:2015, ISO 27001:2013 (ISMS),ISO 20000:2018 and CMMI Level 5 certified company.
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