Junior Data Analysts

Location: Charlotte, NC | Dallas, TX | Malvern, PA | Phoenix, AZ -> 3 days on site mandatory Duration: 6 month + Contract to Hire

3+ years of experience Role focuses on Data Analytics side, a Data Scientist won't translate well or want to do this position Experimentation with data and AB testing - they use Python to run AB testing and get statistics Advanced Analytical methods - deeper understanding of Data Analytics Currently using SQL to transform the data Must have good communication and experience to presenting to Product Owners, Stakeholders, and Business level executives and be able to break down technical requirements for them to understand Handle complex data, data engineering experience not necessarily data engineering, not building data pipelines but more so pulling data from large data fields or creating new data fields/data tagging and combine multiple large complex data sources to tell the story in SQL Experience with unstructured and structured data Ability to go into unseen data and determine what is going on based off what the data is telling them Create synthesized data story, comfortable with ambiguity There will be little direction with this role, you will be given the business problem and must figure it out Role will be working directly and indirectly with CXD Group (Customer Experience & Digital) Call Center Technology. Vanguard is implementing a new third party vendor which will be reporting on new ChatAI/GenAI Bots with call volumes, speed to answer, length of call, que routing, staffing, and resource planning, digital products that enable contact center efficiency.