Deployment Manager

DirectClient: Texas Health and Human Services Commission(HHSC)
Solicitation Number: 529601510R
Title: Deployment Manager
Location: 1609 Centre Creek Dr., Suite 200 Austin, TX 78754
Duration: Until 8/31/2026 with possible extension
Last date for submission: December 16, 2025 (2.00 PM-CST)

Important Note: Position will be 3 days remote with 2 days (Tuesdays and Fridays) required to be onsite. Texas local candidates only.

DESCRIPTION OF SERVICES:
Environment Management Team Deployment Manager
HHSC Social Services Applications division is seeking a Senior Technical Deployment Manager (DM) to:
-Oversee the deployment and validation of SSA application releases and system enhancements to production.
-Oversee the troubleshooting of environment issues encountered during development in the dev/test environments.
-Plan and coordinate with multiple internal I/T organizations, trading partners, vendors and consultants on an ongoing basis.
-Work closely with the business and I/T management for environment demand planning and driving I/T and operation resources for timely delivery of application environments - including new environment standups and frequent refactoring and reconfiguration of existing environments through manual and automated processes (Code, DB, Configuration, Security and Platform updates).
-Lead projects and IT sprints for improving environment delivery process through automation and standardization.
-Utilize Agile development or, provide direction that meets SSA goals and objectives by participating in backlog grooming & user story development and work together with other teams in support of application enhancements planned to support new programs & business requests and to enhance quality, scalability & stability of the applications
-Lead and triage troubleshooting sessions involving subject matter experts from different I/T areas for the purpose of restoring functionality and isolating and root causing issues.

Hands on experience with monitoring and APM tools such as Splunk, Dynatrace is highly preferred.
Environment triage support responsibility includes both workday and night/weekend on-call support for all development, test, training, and production environments.
This service helps maintain high availability for developers, testers, trainers, and production end users.
It includes both workday and night/weekend on-call support as required to maintain high availability of the applications for various users.

Knowledge Skills Abilities:
In-depth knowledge of Agile methodology and frameworks like Scrum, Kanban, XP, including sprint related activities such as User Stories development, Continuous Integration, ATDD, TDD, Continuous Testing, Pairing, Automated Testing, Estimation.
Ability to supervise staff.
Ability to assign and prioritize work.
Communication skills, both written and oral to effectively communicate technical and business needs across different organizational levels (including but not limited to: executive, management, software development, testing, and technical staff).
Possesses skills to effectively coach sprint teams on Agile methodology.
In-depth knowledge of software development processes, procedures and standards.
Ability to make sound decisions resulting in delivery of software products on time and defect free.
Critical thinking abilities to identify and solve problems, understand and analyze burndown charts, team velocity and other required metrics.
Possesses conflict resolution skills and focuses on scrum values of openness, honesty and respect.
Strong interpersonal skills including mentoring, coaching, collaborating, and team building
Strong analytical, planning, and organizational skills with an ability to manage competing demands.
Solid understanding of and demonstrated experience in using appropriate tools:
AGILE Project Management tools such as Jira, Rally, VersionOne or equivalent.
Microsoft Project, Visio, and all Office Tools.
Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level.
Creative approach to problem-solving with the ability to focus on details while maintaining the big picture view.

Registration or Licensure Requirements:
-PMI - Agile Certified Practitioner (ACP) preferred
-PMI - Project Management Professional (PMP) preferred

Technical background/skills
-Knowledge of the PMLC/SDLC
-Experience overseeing multi-function project teams