Capacity planning analytics

Overview

Remote
$50 - $55
Contract - W2
Contract - Independent

Skills

capacity planning and contact center

Job Details

Conduct thorough data analysis to identify trends, patterns, and insights that can inform strategic decisions.
Prepare detailed reports and presentations to communicate findings and recommendations to senior management and stakeholders.
Collaborate with cross-functional teams to gather information and ensure alignment with overall business objectives.
Assess the effectiveness of current strategies and suggest enhancements where necessary.
Monitor industry trends and competitor activities to identify opportunities and threats.
Facilitate strategic planning sessions and workshops.
Provide ad-hoc analysis and support as needed.
Exceptional communication and interpersonal skills
Prefer to have Contact Center experience in healthcare domain

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