Salesforce Admin with Copado

Copado & DevOps Administration

• Administer and maintain Copado DevOps within Salesforce, including user access, pipelines, and deployment automation.
• Manage and monitor deployment pipelines across Development, QA, UAT, and Production environments.
• Integrate Git version control and maintain release integrity through proper change management.
• Collaborate with developers and analysts to plan and execute release schedules.
• Implement and document Change and Configuration Management standards and procedures.
• Ensure compliance with state security and audit requirements in all deployment activities.

Salesforce System Administration

• Create and manage system changes, configurations, and enhancements to meet agency needs.
• Modify Salesforce functionality to improve usability and efficiency.
• Manage daily Salesforce administration including user setup, profiles, roles, objects, fields, and validation rules.
• Grant, remove, and maintain user licenses while ensuring minimal disruption to users.
• Communicate system updates and enhancements to business users.
• Monitor system usage, mentor users, and promote adoption of new features.
• Continuously identify and implement improvements to enhance the end-user experience.

Data Management & Integration

• Perform data imports, updates, and transformations using Workbench, Data Loader, and other Salesforce utilities.
• Maintain data quality standards across all Salesforce objects.
• Manage OwnBackup data backup and recovery processes to protect critical data assets.
• Perform data seeding using OwnBackup for sandbox and testing environments.
• Monitor exception logs and resolve integration and synchronization errors.

Reporting & Documentation

• Create and maintain dashboards, reports, and report folders to support business needs.
• Document agency processes, data flows, and configuration changes.
• Maintain up-to-date release documentation and deployment logs.
• Develop and maintain training materials and process documentation for system users.

Preferred Qualifications

• Experience working in a state or public-sector IT environment.
• Copado Certified Administrator or Copado Certified Consultant certification.
• Experience managing multi-org Salesforce environments or shared release pipelines.
• Familiarity with Salesforce security, auditing, and governance practices.