SME Services - Oracle C2M Upgrade

Overview

Remote
On Site
$76.50 - $103.50 hourly
Contract - W2
Contract - Temp

Skills

Migration
Test Strategy
Regression Analysis
Acceptance Testing
Master Data Management
Mobile Device Management
Web Portals
Interactive Voice Response
Oracle
Billing
Artificial Intelligence
Messaging

Job Details

RESPONSIBILITIES:
Kforce has a client in Laurel, MD that is seeking a SME Services - Oracle C2M Upgrade.

Responsibilities:
* Develop an Advisory Engagement Plan aligned with the project schedule and milestones. * Participate in planning, design, and status meetings as needed
* The SME will review and validate business requirements and functional specifications
* Recommend best practices for rate design, billing configurations, User Acceptance testing, and customer account migration
* Provide guidance on cutover strategy, data readiness, and cut-over activities
* Advise on testing strategy for billing-related scenarios, including regression, exception, and user acceptance testing
* Evaluate the impact of integrations with MDM, customer portal, IVR, and third-party billing components
* Participate in cutover planning and Go/No-Go readiness assessments
* Provide advisory support during post-Go-Live monitoring and issue triage
* The SME shall remain available to assume additional responsibilities to support the successful delivery of the Oracle C2M upgrade project
* Strategic guidance on Oracle C2M billing configurations and rate structures

REQUIREMENTS:
* To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed
* Relevant education and/or training will be considered a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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