SAP Developer/Global Support Manager

Overview

On Site
Full Time

Skills

SAP
UI
Network
Microsoft
Tier 1
Recruiting
Training
Partnership
Communication
Project Scoping
Information Management
Business Process
Information Systems
IT Infrastructure
Availability Management
IT Management
Strategic Planning
Collaboration
Leadership
Incident Management
Problem Management
Service Level Management
Configuration Management
Catalog Management
Information Technology
IT Architecture
FOCUS
Cloud Computing
Management
Vendor Management
NIST 800-53
HIPAA
DIS
Service Delivery
Information Security
Microsoft SharePoint
JIRA
Confluence
Network Design
Systems Architecture
Change Management
Oracle Linux

Job Details

CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.

Project Scope:

SCDHHS is undergoing an unprecedented maturity of systems and infrastructure. A senior-level consultant with strong leadership skill is needed to lead the Infrastructure and Operations (I&O) technical team.

SCDHHS is seeking an expert Infrastructure and Operations senior leader to work directly with the SCDHHS Chief Information Officer (CIO) and SCDHHS executive leadership to ensure the successful completion and ongoing maturation of complex information management re-platforming, infrastructure and operations initiatives in accordance with the SCDHHS IT and strategic plans.

Roles/Responsibilities:

Serving as the Infrastructure and Operations (I&O) Technical Lead, this role will serve as a liaison between the Chief Information Officer (CIO), the Information Technology Infrastructure and Operations (I&O) technical team, stakeholders throughout the SCDHHS to facilitate clear articulation and delivery of platforming solutions to support business process needs.

This consultant will work with various internal teams including SCDHHS Leadership, Program Directors and Managers, Technical Directors/Developers, Business and Technology Stakeholders/Subject Matter Experts (SMEs) and other SCDHHS staff to expeditiously implement the re-platforming initiative by following best practices.

We are looking for candidates who have both leadership and hands-on experience in planning for, developing and implementing complex IT infrastructure.

Essential Responsibilities

  1. Work alongside appropriate staff, teams, stakeholders and other points of contact (POCs) as required, to understand the goals, objectives and future state of complex information systems
  2. Develop a short- and long-term IT infrastructure and operations strategy that best suits the current and future business needs of the Agency
  3. Apply platform architecture principals for new platform implementation efforts to establish new service capabilities
  4. Establish capacity and availability management processes to ensure continuity of service during re-platforming
  5. Serve as a subject matter expert for Complex Applications Delivery. For the I&O team to best meet the needs of the business, this position must understand the applications side to properly provide support on the I&O
  6. Serve as the technical lead for infrastructure and operations strategic planning and day to day operations

Collaborate with agency leadership, business partners and other parties/stakeholders to provide recommendations on business and technical architecture as well as participate in the development of processes such as Incident Management, Problem Management, Service Level Management, Change Management, Service Asset and Configuration Management, Service Catalog Management, and Service Continuity Management.

Mandatory Skills:

  1. This is a senior-level Information Technology (IT) role.
  2. 20+ years coordinating and implementing complex business and technical architecture projects with a focus on Infrastructure and Operations
  3. 10+ years of experience with bringing multiple verticals from low maturity to high maturity

  1. 15+ years-experience working with and/or managing large multi-tenant environments, cloud services and vender management
  2. 15+ years of providing strategic oversight to re-platforming initiatives
  3. 15+ years of vendor management experience
  4. 15+ years of demonstrated experience in improving Service Delivery processes and procedures in the infrastructure and operations.
  5. Bachelors degree. Equivalent years of experience may be substituted.

Desirable Skills:

  1. 15+ years of experience with creating policies, procedures, and corporate culture using security frameworks such as MARS-E 2.0, NIST 800-53, HIPAA compliance, SC DIS-200, and other accepted industry models
  2. 15+ experience in Complex Applications Delivery, Service Delivery, and Information Security
  3. Prior experience in working with MS SharePoint, Project Web App, JIRA, and Confluence
  4. Network Design and System Architecture
  5. Change Management
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About CCS Global Tech