QA Manager

QA Manager Austin, Texas Full-Time
Responsibilities: Lead, mentor, and support the QA team by providing training, guidance, and resources to maximize effectiveness Oversee team performance, conduct reviews and promote a culture of continuous learning and accountability Define, implement, and enforce quality standards, and processes Establish quality objectives, develop quality systems, and oversee quality-focused projects Utilize Quality Center or similar tools for test case and defect management, and traceability Manage test data, test environments, QA lab and equipment Develop comprehensive testing strategies (functional, performance, automation etc.) Manage creation and maintenance of detailed manual and automated test plans and tests Manage project schedules, allocate resources, and alignment with roadmap deliverables Contribute to the automation strategy; manage automated testing frameworks and scripts Ensure compliance with federal/state certification requirements and industry regulations Conduct audits and risk assessments, and drive corrective/preventive actions Interpret business, technical, and certification requirements to validate full coverage Develop deep knowledge of voting devices, embedded systems, and client applications Collaborate with Product Development, Engineering, and other departments to embed quality throughout the development lifecycle Communicate quality goals, share metrics, and drive process improvements Lead investigative testing of field reported issues and guide formal root cause analysis when appropriate Develop and maintain QA documentation, including formal test plans and QA reports Produce dashboards that summarize testing outcomes, defect trends, and quality metrics Collect, analyze, interpret and report on quality metrics and defect trends Provide actionable insights for improvement Spearhead initiatives to optimize QA tools, methodologies, and processes Stay current on emerging technologies, tools, and QA trends
Qualifications: Bachelor s degree in Computer Science, Computer Engineering, or Electrical Engineering
Required Skills and Experience: Proven ability to lead, mentor, and grow high-performing QA teams in dynamic environments Strong collaboration skills with engineering, product management, and cross-functional teams Deep knowledge of QA methodologies, manual and automated test planning, & management Hands-on experience testing complex client-server applications and/or smart devices Demonstrated success in leading and designing advanced automated frameworks Experience in Agile/Scrum and iterative development environments Proficient in relational databases, SQL, XML validation, and scripting languages Strong grasp of multi-tier architecture, embedded systems, and hardware-software integration Good understanding of security testing; penetration testing experience is a plus Expertise in test management and defect tracking tools such as Quality Center (ALM)/equivalents Skilled in developing and maintaining comprehensive manual and automated test artifacts Ability to interpret and validate technical, business, and regulatory requirements Familiarity with regulatory and certification processes for new product development Strong analytical skills to evaluate complex requirements and implement effective solutions Ability to use quality metrics and trends for decision-making & quality improvements Excellent verbal and written communication skills for clear reporting and executive updates Strong documentation skills for test plans, QA reports, and customer-facing materials Commitment to continuous learning and adoption of emerging QA technologies, and practices Adaptable multitasker who excels in fast-paced, high-pressure environments