Release Train Engineer (RTE) / Program Manager

Role - Release Train Engineer (RTE) / Program Manager Location - Santa Clara, CA (onsite mandatory)
We are seeking a highly accomplished and results-oriented Release Train Engineer (RTE) / Program Manager to lead and drive the successful delivery of our Lead to Cash applications portfolio. In this critical role, you will leverage your deep expertise in Agile methodologies (Scrum, SAFe) to guide large-scale enterprise programs, foster collaboration across cross-functional teams, and ensure alignment with our strategic objectives. You will be a champion for Agile principles, a skilled facilitator, and a proactive problem-solver, with a passion for building high-performing teams and delivering exceptional value to our stakeholders.

Responsibilities

Duties/Responsibilities:

• Establish and maintain clear Sprint and Program Increment (PI) calendars, effectively communicating key milestones.
• Facilitate and drive Agile ceremonies, including Feature Planning, PI Planning, Release Commit, Sprint Planning, Sprint Demos, Retrospectives, Go-Live activities, and Release Readiness Reviews.
• Lead end-to-end program management for Lead to Cash related business application development, ensuring alignment with organizational goals and strategic objectives.
• Drive cross-functional team collaboration, empowering teams to continuously improve Agile processes and fostering a transparent, collaborative working environment.
• Build and maintain strong relationships with internal and external stakeholders, ensuring program goals and communication strategies are aligned.
• Proactively address stakeholder concerns, maintaining high levels of satisfaction and effectively communicating program progress, risks, and mitigation strategies in a timely manner.
• Support release and change management activities, ensuring smooth and successful user adoption of delivered solutions.

Required Experience/Qualifications

Required Skills:

• Extensive experience in implementing Agile methodologies, particularly Scrum and SAFe, with a focus on program flexibility and delivery speed.
• Proven experience as an RTE/Program Manager specializing in Lead to Cash related business applications or enterprise IT programs.
• Strong experience managing cross-functional teams and stakeholders.
• Ability to lead multiple large-scale programs concurrently, ensuring alignment with organizational goals and delivering results on time and within budget.
• Expertise in risk assessment, mitigation strategies, and proactive management of program risks and issues.
• Excellent stakeholder management, decision-making, and negotiation skills, particularly in managing complex program requirements and expectations.
• Strong problem-solving, conflict resolution, and interpersonal communication skills.
• Solid understanding of Agile and SAFe frameworks, with experience in facilitating Agile ceremonies and managing distributed teams.

Required Qualifications:

• Certified SAFe RTE - Agilist / Scrum Master
• Minimum 10+ years of experience in IT program management, with at least 5 years of experience managing large IT program using Agile methodology.
• Proven track record of leading successful programs in Agile and SAFe methodologies.
• Excellent leadership, communication, and stakeholder management skills.
• Strong hands on knowledge of Agile and program management tools.

Certifications

Certified SAFe RTE - Agilist / Scrum Master