Project Manager - Onsite

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Job Description:

Overview:

• You will serve as a portfolio manager to support both the refinement of the client’s program management practices and processes as well as lead specific programs for a large non-profit organization.
• Your role includes creating and managing an integrated plan as well as other standard project management documentation to implement a new operational strategy for one of the client’s largest care management programs in the Chicago metropolitan area. Additionally, you will be responsible for current/future state process mapping and identification of process optimizations to enable achievement of the organization’s operational strategy.
• You will be responsible for ensuring functional areas identify required changes to support the new operational model and complete activities to drive change within their areas. The overall solution may include changes to business processes, individuals’ roles, and technology.  
• Also, you may be asked to oversee the work of one or more client vendor teams selected to develop components of the future state organizational strategy and/or to implement various technical solutions for the organization. You will be viewed and thus must operate as a trusted advisor to executive leadership at the client.
• The role requires onsite support on a regular basis at locations in multiple locations throughout the Chicago region and direct reporting to a Senior Vice President and a high-level Steering Committee that includes the organization's President/COO and Chief Program Officer.

Responsibilities:

• Program Execution and Governance: Complete core project management deliverables, specifically including status reports, project planning, and issue/risk management; Help to define project scope, goals, deliverables, and success criteria in collaboration with business and (if relevant) technology teams supporting the project; Develop detailed project plans, timelines, and budgets; manage interdependencies, and critical path milestones, Drive continuous improvement in project management practices, tools, and governance.
• Risk and Issue Management: Identify and mitigate risks and proactively resolve issues to keep projects on track. Knowing when and how to escalate risks and issues to appropriate stakeholders and other leaders.
• Process Improvement: Gain understanding of internal processes, through current state mapping and partnering with operational owners to identify and document future process optimizations.
• Change Management Support: Identify and drive change management efforts (communications, tools and training) to support the implementation of the client’s programs.
• Collaboration and Influence: Build relationships and collaborate effectively cross-functionally; Influence and build consensus across disparate groups; Seek feedback to capture and incorporate lessons learned.
• Work Ethic and Resilience: Maintain strong attention to detail and a personal work ethic; Work well under pressure, handle multiple priorities, and make deadlines. Demonstrate a strong sense of ownership and accountability for the overall success of the initiative.
• Stakeholder Management: Solicit feedback/gain buy-in from senior leaders across the department or organization and build relationships with all key stakeholders/parties. / Solicit feedback/gain buy-in from senior leaders across the department or organization as needed on various project activities and decisions

Qualifications:

• Bachelor’s degree (BA or BS) is required. Master’s degree is a plus and will be considered.
• Certification in project management (e.g., CAPM, PMP, or Agile certifications)
• A minimum of 10 years of Program and Project Management experience
• Excellent written and verbal communication skills
• Ability to develop an integrated project plan across multiple workstreams and drive project delivery from it
• Ability to synthesize large volumes of data and results/reports into actionable recommendations for client stakeholders
• Ability to build relationships and collaborate effectively cross-functionally and with an executive level audience
• Ability to influence and build consensus across disparate groups
• Ability to work well under pressure, handle multiple priorities, and make deadlines
• Strong attention to detail and personal work ethic