Application Support Specialist

Overview

On Site
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

Audio Video
Zoom
Microsoft Visio

Job Details

Job Title: Application Support Specialist

Work Location: Rochester Hills, MI (Onsite)

Client Oakland County

Job Description:

Onsite position providing end user PC and software support and troubleshooting for staff and the public. Respond to and resolve technological issues for staff. Ability to learn the MiFILE application, and other specific line of business technologies including audio visual/recording equipment, with the aim of supporting business users and the public in their day-to-day use of systems. Interface with IT team on incidents and problems that need higher level technical support. Position will be on-site 5 days a week in Rochester Hills, as the primary function of the role is to support staff. The operate as an on-premise environment.

Environment: Audio Video broadcast/recording technology such as JAVS, BIS, hybrid meeting technology, such as Zoom, Courts MiFile solution, Adobe Acrobat, Microsoft Visio, Microsoft Office Suite, SharePoint, and others.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.