Research Program Manager III

Job Title: Research Program Manager
Location: Remote
Pay Range: $50-$70/hr

ABOUT THIS FEATURED OPPORTUNITY

The Risk Research team conducts research focused on privacy and other risk-related areas, providing best practices and operational support to enhance research effectiveness.

As a Research Program Manager, you will play a vital role in supporting internal research programs by coordinating initiatives that generate user insights for product development. Your responsibilities will span managing rolling research, maintaining research communities and libraries, and overseeing vendor partnerships. This role requires a high level of organization, communication, and independent problem-solving in a fast-paced environment.

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THE OPPORTUNITY FOR YOU

• Coordinate with researchers and vendors to support ongoing user feedback programs

• Serve as the primary liaison with external partners for contracts, purchase orders, and invoicing

• Manage internal review processes and contract submissions for vendor engagements

• Support the research team throughout the contract and compliance process

• Proactively manage research programs with external partners (e.g., rolling research, research communities)

• Ensure compliance with legal and financial policies for vendor-led research

• Develop and maintain flexible, efficient processes that support research operations

• Identify potential risks early and apply mitigation strategies to keep initiatives on track

• Maintain clear communication with partners to support healthy, long-term relationships

• Organize and catalog research findings to ensure accessibility across teams

• Draft internal communications and updates to support project visibility and engagement

KEY SUCCESS FACTORS

• 5+ years of experience in program or project management, ideally supporting research teams

• Proven ability to work independently and manage multiple priorities in a dynamic environment

• Strong organizational skills, with attention to detail and follow-through

• Excellent written and verbal communication, adaptable for different stakeholders

• Experience collaborating with UX/design or research functions

• Experience managing vendor relationships

• Experience working with globally distributed teams

Preferred Qualifications

• Experience building and maintaining centralized research repositories and SOP documentation

• Ability to evaluate and recommend vendor cost estimates for research initiatives

• Familiarity with launching research programs, including participant panels and workflow design

• Understanding of procurement processes including guided buying and Statements of Work (SOWs)

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.