Overview
Remote
$30 - $31
Contract - W2
Contract - 6 Month(s)
No Travel Required
Skills
SSI
Regulatory Compliance
Data Management
Documentation
Customer Service
Job Details
Role : Escalated Customer Service - Disability Analyst
Job type: Contract
Duration: 6-12 Months
Location: Remote _USA
Key Responsibilities
- Review and analyze case files containing financial information, medical and school records, and other pertinent information to assess the severity and impact of diagnosed impairments.
- Conduct interviews with caregivers to obtain necessary information regarding the functional impact of the child s disabilities/impairments.
- Assemble necessary medical/educational documentation and complete forms to submit to SSA to support SSI childhood disability application.
- Maintain accurate records of actions taken regarding application and ensure compliance with specified confidentiality requirements.
- Participate in training sessions, team meetings, and stakeholder meetings to stay informed on policies, procedures, and best practices.
- Provide professional customer services to case workers, stakeholders, and other individuals, ensuring their questions and concerns are addressed with empathy and professionalism.
Qualifications
- Excellent analytical skills with the ability to interpret complex medical information and follow governmental regulations.
- Effective communication skills, both written and verbal, to present information clearly and professionally.
- Ability to work independently and as part of a team.
- Proficiency in using computer systems for document and data management.
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