Site Reliability Engineer III

Job Description

There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.

As a Site Reliability Engineer III at JPMorgan Chase within the Enterprise technology, Employee Platforms team, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities

• Guide and assist peers in creating designs and gaining consensus.
• Collaborate with teams to design and implement deployment approaches using automated CI/CD pipelines.
• Design, develop, test, and implement solutions for availability, reliability, and scalability.
• Implement infrastructure, configuration, and network as code.
• Collaborate with technical experts and stakeholders to resolve complex problems.
• Utilize service level indicators and objectives to proactively resolve issues before they impact customers.
• Support the adoption of site reliability engineering best practices within the team.

Required qualifications, capabilities, and skills

• Formal training or certification on Site Reliability Engineering concepts and 3+ years applied experience
• Manage and optimize various types of databases, including relational, NoSQL, and columnar databases.
• Utilize programming languages such as Python, SQL, Spark, Ada, R, C/C++, Java, and JavaScript.
• Demonstrate experience with big data platforms like Databricks, Spark, Snowflake, and Hadoop.
• Apply knowledge of machine learning, deep learning, generative AI, and statistical analysis.
• Use containerization tools like Docker and orchestration platforms like Kubernetes.
• Apply site reliability engineering principles, including SLAs, SLOs, and error budgets.
• Understand networking fundamentals, including TCP/IP, DNS, and network protocols.
• Experience with cloud services like AWS, Azure, or Google Cloud.
• Familiarity with version control systems like Git.
• Thorough understanding of encryption, access controls, and secure data transmission techniques.

Preferred qualifications, capabilities, and skills

• Experience with data platforms like Splunk, Datadog, Dynatrace, and the Elastic Stack.
• Implement data ingestion techniques such as Batch Ingestion & Streaming Real-time Ingestion (Kafka/Cribl).
• Utilize data visualization and analytics tools like Grafana, Splunk, Tableau, Power BI, and Graph Explorer.
• Perform data wrangling and cleansing, and manage Data ETL processes (Cleansing, Transformation, Integration/Enrichment).
• Strong communicator with excellent problem-solving, critical thinking, and analytical reasoning skills, along with attention to detail and a passion for innovation.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.