Product Manager

Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Title: Product Manager
Location: Remote PST Preferred
Duration: 12 Months
Pay Range: $50/hr to $55/hr

Job Description:

* Partner with Engineering:
Attend standups to move stories forward and help with blockers (with guidance from sr pdm)
User Support: Be the first line of defense to triage tickets / questions
Answer directly if it's a question about basic functionality
Answer directly about general product roadmap questions
Open Jira tickets as needed for servicenow requests
Discern technical questions and know which tech partner to raise it to
Direct product questions to sr pdm as needed
Own ServiceNow Tickets: Track progress on open tickets, communicate weekly to brands to minimize organic reaching out re tickets

* Training & Documentation:
Help with any documentation or maintaining a library and directing people to the right training as needed
Assist with documenting requirements

* Own a scope of the business (stretch):
As this person grows and is ready for more, they can take on their own piece of the business (e.g. be the owner of an entire initiative)
.