Compliance Officer

Hey Professionals!!

I hope this message finds you well.
We have an excellent opportunity for a Compliance Officer in Tallahassee, FL, for a long-term contract position. Please take a moment to review the job description below. If this role aligns with your experience and career goals, I d love to connect further.

Position Title: Compliance Officer
Location: Tallahassee, FL
Interview Process: Either Webcam Interview or In Person

CANDIDATE RESPONSIBILITIES:

• Contact constituents/complainants to discuss the details of the complaints that are filed.
• Read the state statute and compare it with the complaints to analyze the issue.
• Communicating with the public, so good customer service skills are a MUST.
• Advise complainant of the Division s jurisdiction and that the case is being closed and for what reason.
• Provide any resources or referrals, as appropriate.
• Send a written correspondence to the complainant once approved by the supervisor.
• Close the case out by adding the appropriate codes/activities/statuses in Versa.
• Document the actions in the OnBase system.

CANDIDATE REQUIRED SKILLS:

• Communicate verbally and in writing appropriately
• Read and interpret Florida statutes
• Previous experience working with the public in a professional work environment
• Exceptional organizational skills
• Commit to the project timeline