Overview
Remote
Depends on Experience
Full Time
Skills
LDAP
SQL
Apache HTTP Server
Genesys
Routing
TLS
Python
Microsoft SQL Server
Linux
HTTP
Job Details
Job Description
Genesys Voice Technology Engineer
Genesys Engage environment: Voice/Email and Chat routing, realtime and historical reporting, Interactive Voice Response system (IVR) and connectivity to Avaya phone system.
Technical Skills: HTTP(S), TCP/IP, DNS, LDAP, Scripting Concepts, Firewalls, TLS, Load Balancing, Oracle & SQL Server, IHS, Apache, IIS, Windows Server, Red Hat Enterprise Linux, Shell Scripts, SSH, ASP, Java, Python. Nice IEX workforce management knowledge and connectivity. Virtual Hold queue to call back technology and connectivity. Cyara monitoring and test platform
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.