Workday OPAL Product Director

The resource(s) covered under this SO will support the:
The Office of Innovation and Technology is seeking a Workday Product Director to lead, manage, and grow
the team responsible for the implementation, optimization, and continuous improvement of Workday across
various modules.
Position overview / Statement of Work
This leadership role will oversee a team of 40 professionals working across Workday's Financial and
Purchasing modules to drive operational excellence, improve efficiencies, and enhance system capabilities.
The ideal candidate will have a background in Workday, combined with leadership experience in managing
large, cross-functional teams within a complex organizational environment. This role requires a deep
understanding of Workday's capabilities and best practices, as well as the ability to drive product strategy,
manage cross-functional teams, and deliver impactful results that meet the needs of public sector
stakeholders. The ideal candidate will have experience in a large public sector environment and will be
passionate about enhancing Finance, Purchasing, and operations through cutting-edge technology.
Work activities:

Workday Financial Management Product Strategy & Roadmap Development:
o Define and maintain the Workday product roadmap aligned with the strategic goals of the
organization.
o Collaborate with senior leaders, stakeholders, and department heads to prioritize and align
Workday initiatives with broader organizational objectives.
o Manage product lifecycle from concept to delivery, ensuring the solutions meet business
needs, regulatory requirements, and user expectations.

Cross-Functional Team Collaboration:
o Lead, mentor, and manage a team of 40 professionals across various functions, including
functional experts, analysts, and system administrators, ensuring high performance,
productivity, and engagement.
o Serve as the primary liaison between business stakeholders and technical teams, translating
business requirements into actionable system configurations and enhancements.
o Provide strategic direction and thought leadership to team members across different
Workday modules, ensuring alignment with organizational goals and priorities.
o Develop and implement training programs to continuously enhance the team's technical
expertise and leadership skills.
o Provide guidance on Workday best practices and drive change management initiatives to
ensure successful adoption of new features.

Project Management & Delivery:

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o Lead the execution of Workday implementation projects, upgrades, and system
configurations, ensuring projects are delivered on time, within scope, and within budget.
o Serve as the primary point of contact for stakeholders, ensuring transparent communication
on project statuses, timelines, risks, and outcomes.
o Identify and mitigate risks that could affect project timelines or quality, taking corrective
action as needed.

Optimization & Continuous Improvement:
o Work with business stakeholders and technical teams to evaluate system performance,
monitor key metrics, and implement updates or new features that drive efficiency and
effectiveness.
o Lead the evaluation and deployment of new Workday features and functionality, ensuring
continuous enhancement of the platform's capabilities.
o Ensure the effective integration of Workday with other enterprise systems, managing
dependencies and resolving challenges as needed.

Stakeholder Communication & Training:
o Act as a subject matter expert (SME) for all Workday-related topics, direct training and
support to end users across the organization.
o Regularly communicate project status, outcomes, and improvements to both technical and
non-technical stakeholders.
o Ensure training materials are developed and maintained, including user documentation and
user support resources, to support effective platform adoption.

Compliance & Security:
o Ensure that Workday configurations and updates comply with all relevant regulatory
requirements, data privacy laws, and internal policies. Partner with the IT and security
teams to maintain data integrity, security, and confidentiality within Workday, particularly for
sensitive employee and financial data. Performs miscellaneous job-related duties as
assigned.

Skills/experience of the assigned staff:
Required
In-depth knowledge of Workday Finance, Purchasing and other Workday modules, with experience
in system configuration, deployment, and post-implementation support.
Strong understanding of public sector finance and purchasing processes, regulations, and
compliance requirements.
Ability to lead cross-functional teams and work with senior leaders to drive product success.
Excellent project management, organizational, and time management skills with a focus on
delivering high-quality results on time.
Strong analytical and problem-solving abilities with the capacity to make data-driven decisions.
Demonstrated experience leading Workday product strategy within a government agency, large
municipality or similarly complex public-sector organization.
Experience working with Workday Studio, Workday Integration, Workday Reporting, and other
technical components of the platform.
Highly Desired/Preferred
Experience with other ERP (Enterprise Resource Planning) solutions
Strong communication and interpersonal skills, with the ability to influence and build relationships at
all
organizational levels.
Self-motivated, detail-oriented, and able to manage multiple priorities
Customer-centric mindset with a commitment to delivering excellent service and value to the
organization.
Adaptability and flexibility to respond to changing business needs and priorities.

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Bachelor's degree in Business Administration, Information Technology, Finance, or a related field;
advanced degrees or certifications (e.g., MBA, Workday Certification).
Minimum of 10+ years of experience in financial systems management with significant experience in
system configuration, integration, and optimization and with at least 5+ years in a leadership role
managing large, cross-functional teams preferably in a large governmental environment.
Proven experience in managing large-scale Workday implementations, system optimizations, and
driving the development of strategic product roadmaps.
Knowledge of data privacy laws and regulations specific to public sector operations.