Platform Support Engineer (Amazon Connect & Salesforce CRM)

  • Naperville, IL
  • Posted 3 days ago | Updated 2 days ago

Overview

Hybrid
$60 - $70
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

Amazon S3
Cloud Computing
Microsoft Azure
DevOps
Continuous Integration
Amazon Web Services

Job Details

About Evolutyz Corp:

Evolutyz Corp, a vibrant, award-winning, woman-owned IT consulting firm headquartered in Naperville, IL. We are passionate about innovation and committed to driving business transformation with our custom technical solutions. As a certified MBE enterprise, we promote a diverse and inclusive work environment where your ideas are valued. At Evolutyz, you’ll find the perfect opportunity to grow your career, make an impact, and collaborate with a team that supports your professional journey. Discover how you can thrive with us at

Must Have Qualifications

  • Proven experience as a Platform Engineer / DevOps Engineer / Cloud Engineer with focus on Amazon Connect.
  • Hands-on experience with AWS services (Lambda, S3, CloudWatch, IAM, etc.).
  • Proficiency with Terraform and other IaC frameworks.
  • Experience with GitHub and Azure DevOps for CI/CD and source control.
  • Experience with monitoring and alerting tools such as Datadog, Operata, CloudWatch, or similar.
  • Solid troubleshooting skills for complex systems and call flows.
  • Familiarity with voice/call flow architecture and optimization.
  • Excellent communication skills: able to work directly with customers, clients, business leaders, and technical engineers to understand issues, explain solutions, and provide guidance.
  • Strong interpersonal and collaboration skills, with the ability to bridge technical and business discussions.
 
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About Evolutyz Corp