Technical Support Associate

This is an entry level position that tests, troubleshoots and repairs equipment and components in a repair center environment according to established quality procedures; conducts tests to ensure that repaired products meet technical specifications. Advises product development of recurring component failures. Traces and tests components to locate defects using a variety of test equipment, including standard, bench-type, automatic test equipment and nonstandard, specialized measuring instruments. Compares test results with specifications and standards; records test results and data.

• Customer Support
• Implementation
• QA
• Basic Development

• No direct experience required, but a demonstrated interest in hardware, computers, or electronics is key
• Backgrounds in mobile device or iPad repair are a plus
• Ideal for candidates who enjoy building computers or working with hardware

• Troubleshooting
• Basic assembly and reassembly
• Strong documentation abilities

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.