Desktop Support Technician

Overview

On Site
Depends on Experience
Contract - W2
Contract - 6 Month(s)
No Travel Required

Skills

Desktop support
Windows
Hardware
Software
Active Directory
Computer Hardware
Documentation
Remote Support
Testing
TCP
IP
UDP
Microsoft Office

Job Details

Hi,

I am looking for Desktop Support Technician for my client at Salem, Oregon.

Hardware/software vendors are contacted not only in the arena for new products but also as a prime source of information on better utilization of current hardware and software. The information gained from vendor contacts is investigated, evaluated, and tested upon request. This technical information is then made available to all team members for decision-making. This technical information is also used to establish system defaults locally and make recommendations for department-wide utilization.
Installations often do not have established procedures and could be the initial installation. Testing and troubleshooting are at an intermediate level. Deals with version compatibility issues, modify configurations, tests, and troubleshoots, and performs major hardware upgrades. Modifications to software may impact other software. Examples include bios or ROM upgrades, or flashing. Writes installation documentation and maintains knowledge library.
Two years of experience supporting desktops in an enterprise environment required.

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