ServiceNow Architect

  • REMOTE WORK, VA
  • Posted 46 days ago | Updated 1 hour ago

Overview

Remote
On Site
USD 160,001.00 - 200,000.00 per year
Full Time

Skills

Science
Documentation
Software Portfolio Management
Scalability
Mentorship
Regulatory Compliance
Training
Computer Science
IT Architecture
Software Asset Management
Computer Hardware
IT Operations
IT Asset Management
Configuration Management Database
Mapping
Asset Management
ITIL
Scripting
ServiceNow
JavaScript
Analytical Skill
Problem Solving
Conflict Resolution
Project Management
Communication
Collaboration
Security Clearance
Information Technology
Systems Engineering
FOCUS

Job Details

Job ID: 2508956

Location: REMOTE WORK, VA, US

Date Posted: 2025-10-03

Category: Engineering and Sciences

Subcategory: Solutions Archt

Schedule: Full-time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Secret

Potential for Remote Work: Yes

Description

We are seeking a ServiceNow Architect with expertise in IT Operations Management (ITOM) and IT Asset Management (ITAM). This role requires a deep understanding of ServiceNow's platform, modules, and the ability to align technical solutions with business needs. This opportunity can be worked 100% remote for the right candidate.

Responsibilities:
  • Architect, design, and implement end-to-end ServiceNow solutions with an initial focus on ITOM and HAM/SAM modules.
  • Collaborate with stakeholders to understand business requirements and translate them into technical solutions.
  • Develop and maintain comprehensive architectural blueprints and documentation for ServiceNow implementations.
  • Lead technical discussions and provide expertise in ServiceNow best practices and strategies for ITOM and HAM/SAM.
  • Drive the configuration of ServiceNow modules including CMDB, Discovery, Service Mapping, Application Portfolio Management, Asset Management, and others.
  • Ensure ServiceNow implementations are optimized for performance, scalability, and security.
  • Provide guidance and mentorship to junior members of the team.
  • Lead integration efforts between ServiceNow and other enterprise systems.
  • Ensure compliance with architectural standards, policies, and guidelines.
  • Perform regular reviews of the current environment to identify and recommend continuous improvements.
  • Stay current with the latest features and functionalities of ServiceNow through continuous learning and training.

Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or a related field and 9 years of experience. Master's Degree and 7 years of experience.
  • Minimum of 8 years of experience in IT architecture and a minimum of 5 years of hands-on experience with ServiceNow implementations.
  • Required: ServiceNow Certified System Admin: CSA and CAD
  • Preferred: ServiceNow Architect certification: CTA or CMA
  • Required CTA- Certified Technical Architect
  • Desired: ServiceNow Certified Implementation Specialist - IT Operations Management CIS-ITOM, CIS-Software Asset Management CIS-SAM, CIS-Hardware Asset Management CIS-HAM, CIS-ITAM, CIS-Data Foundations
  • Extensive experience with ServiceNow modules specifically in ITOM (IT Operations Management) and ITAM (IT Asset Management).
  • Proven experience with ServiceNow CMDB, Discovery, Service Mapping, and Asset Management.
  • Strong understanding of ITIL practices. ITILv4 cert preferred.
  • Proficiency in scripting languages used within the ServiceNow platform (e.g., JavaScript, Glide).
  • Strong analytical, problem-solving, and project management skills.
  • Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and client stakeholders.
  • Candidates must be able to get a Secret Clearance.

Target salary range: $160,001 - $200,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.


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