Overview
Skills
Job Details
Title: Service Delivery Manager
Location: Remote
Duration: Long term
Must have experience in working at a consulting or services firm that has focused on selling digital services to the Entertainment industry. You must be comfortable speaking with technology buyers such as CIO, CTO, VP of Engineering, Product Owners/Managers and as well as non-IT buyers such as the CMO, Chief Digital Officer (CDO), head of support or line of business owner. You are able to interact at a strategic level, convey complex concepts and articulate value.
Responsibilities
Must play a key role in our growth and are tasked with rapid business expansion ,including new client in Entertainment Industry with clearly established top line andbottom-linetargets, and being able to sell new service offerings and solutions to the client in order to achieve targeted results. Establishing and managing the overall new client relationship with key decision makers. Establishing and building "trust" and leveraging client context by understanding client's overall business goals. Positioning Client as a Strategic IT partner and identifying avenues to implement IT solutions. Directing and managing the overall client relationship to include work quality and customer satisfaction. You are able to understand and articulate Entertainment client and prospect business objectives, pain points and describe the overall opportunity. You provide direction to our internal solution teams to create solution propositions that address client business needs and differentiate us from the competition. You are able to structure complex deals, negotiate commercial terms and position our services as high value to preserve our margin. You are comfortable leading and orchestrating oral presentations and able to take deals across the finish line. You understand how to close a deal. You are able to quickly develop trusted client and prospect relationships that enable rapid expansion. You are able to diversify opportunity and revenue streams. You rapidly cross sell the full catalog of digital solutions. You are able to construct larger opportunities by building upon successes. You are able to navigate to the business and executive sponsors. You are able identify competition and construct takeover plays.
Regards ,
Radiantze Inc.