Jira Administration

Overview:

We’re seeking a hands-on Jira Systems Administrator with strong stakeholder-facing skills to lead the consolidation of 37 Jira environments into a unified system. This role blends Jira administration, business analysis, and product ownership to drive adoption, build workflows, and support IT managers in leveraging Jira effectively.

Key Responsibilities:

• Administer Jira: manage users, permissions, workflows, screens, fields, and notifications
• Customize Jira for stakeholder needs; build dashboards and automate ticket flows
• Lead Jira training and adoption across IT teams (0–75% usage currently)
• Support integration of BigPicture (Atlassian marketplace tool) for reporting
• Partner with IT managers to unify and streamline Jira usage across 37 sites
• Document configurations and provide ongoing support

Qualifications:

• Proven experience as a Jira Admin, ideally with BA/Product Owner background
• Experience customizing Jira for cross-functional teams
• Strong communication and relationship-building skills
• Familiarity with Atlassian tools; BigPicture experience is a plus
• No scripting/API work required

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.