Overview
Contract - W2
Contract - 18 day((s))
Skills
JIRA
Conversational AI
Generative AI
NLP
RAG
LLM
Confluence
BRD
Business Analysys
Chatbot
AI Workflow
Job Details
Job Title: Business Analyst AI Automation / Conversational AI Expert
Location: Remote
Duration: 6 Months
Job Summary:
We are seeking a skilled and forward-thinking Business Analyst with experience in AI Automation to join our digital transformation team. The ideal candidate will have hands-on exposure to leading AI platforms, a strong understanding of AI-driven business solutions, and a proven ability to translate complex requirements into scalable AI-powered workflows.
Key Responsibilities:
- Collaborate with stakeholders to gather, analyze, and document business requirements for AI-driven solutions.
- Design and define functional use cases for AI Agents, Chatbots, Virtual Assistants, and Search AI aligned with business objectives.
- Translate business needs into technical specifications and work closely with engineering teams for implementation.
- Analyze and optimize workflows for AI-powered automation in enterprise applications.
- Work with developers, product managers, and designers to ensure successful integration of AI features.
- Assist in testing and validation of AI solutions to ensure they meet business goals.
- Continuously research and recommend enhancements based on evolving AI technologies and business trends.
Required Skills and Qualifications:
- Experience with at least one leading Conversational AI platform such as Kore.ai, Amazon Lex, Azure AI, IBM WatsonEx, Yellow.ai, or Google Dialogflow.
- Proven experience in delivering business use cases involving Chatbots, AI Agents, Virtual Assistants, or Search AI.
- Solid understanding of Natural Language Processing (NLP), Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and Prompt Engineering.
- Familiarity with AI workflow automation and enterprise application integration.
- Strong communication, documentation, and stakeholder management skills.
- Ability to translate complex technical capabilities into clear business value propositions.
Preferred Qualifications:
- Prior experience in sector such as Retail where AI has been applied.
- Knowledge of Agile methodologies and tools like JIRA, Confluence, etc.
- Basic understanding of API integrations and AI model testing/validation frameworks.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.