Overview
On Site
USD 107,658.00 - 179,431.00 per year
Full Time
Skills
Security+
Help desk
Software security
Cyber security
Problem solving
Higher education
Software development
Vulnerability management
Quality assurance
Software Support
Customer service
Project management
Service desk
Professional services
Leadership
Global Positioning System
Strategy
Data
Management
Recruiting
IMPACT
Design
Software deployment
SAP GRC
Mergers and acquisitions
Security clearance
Computer hardware
Communication
Certified Ethical Hacker
CISSP
Law
Training
Job Details
Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! Our GPS Cyber Practice helps organizations create a cyber minded culture and become stronger, faster, and more innovative. You will become part of a team that advises, implements, and manages solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Application Security. Our dynamic team offers opportunities to work with cutting-edge cyber security tools, and grow both vertically and horizontally at an accelerated rate. Join our cyber team and elevate your career.
Work you'll do :
Field incoming help requests from end users. Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Perform preliminary troubleshooting and either resolve or escalate to next tier level. May oversee the efforts of less junior staff and/or be responsible for the efforts of all staff assigned to a specific job
Recruiting for this position will end of July 31, 2024
The team
Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of more than 15,000 professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
At Deloitte, we believe cyber is about starting things-not stopping them-and enabling the freedom to create a more secure future. Our Cyber Application Security team advises federal clients on integrating security activities throughout the software development lifecycle to enable the design, build, and deployment of secure applications. Our team focuses on concept and requirements, design and development, verification, production and maintenance, and retirement. If you're seeking a career in vulnerability management, quality assurance, or GRC tools, then Application Security at Deloitte is the offering for you.
Qualifications
Required Skills :
MA/MS degree Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Active Top Secret clearance with SCI eligibility required 10+ years of hardware and software support Excellent written and oral communication, customer service, and time and project management skills Familiarity with common ticketing systems and service desk software for efficient incident tracking and management
Preferred:
For individuals assigned and/or hired to work in Colorado, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Colorado and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $107,658 to $ 179,431.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation:
Work you'll do :
Recruiting for this position will end of July 31, 2024
The team
Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of more than 15,000 professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
At Deloitte, we believe cyber is about starting things-not stopping them-and enabling the freedom to create a more secure future. Our Cyber Application Security team advises federal clients on integrating security activities throughout the software development lifecycle to enable the design, build, and deployment of secure applications. Our team focuses on concept and requirements, design and development, verification, production and maintenance, and retirement. If you're seeking a career in vulnerability management, quality assurance, or GRC tools, then Application Security at Deloitte is the offering for you.
Qualifications
Required Skills :
Preferred:
- Prior professional services or federal consulting experience
- Certifications (e.g., CompTIA Security+, CEH, CISSP)
For individuals assigned and/or hired to work in Colorado, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Colorado and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $107,658 to $ 179,431.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: