Full-time Oracle EBS Finance Techno-Functional Consultant

Oracle EBS Finance Techno-Functional Consultant

Mode Full-time

Visa-Visa Independent

Location- All 4/5 days in office- HNI Corporation, 3000 N Hwy 61, Muscatine, Iowa

Job Description: Oracle EBS Finance Techno-Functional Consultant

We are looking for Oracle Finance Techno-Functional Consultant with Overall 10+ years of IT experience with at least 8+ years of Finance/ERP domain experience in Oracle EBS. We are looking for a Functional person who has real-time hands-on functional/product and/or technical experience; and/or worked with L3 level support; and/or having equivalent knowledge.

• Position is for a Functional Support Professional, preferably with implementation background in Oracle Financial Applications.

• Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional issues of complex and critical service requests. The focus of this position is to provide Customer Service on a Functional level and to ultimately drive complete and total resolution of each issue reported by customer.

• Responsible for customer production support, tracking-incidents, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.

• The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.

• Candidate must have hands on experience minimum in any of the following 5 modules - Financial Modules like GL, AP, AR, FA, IBY, PA, CST, ZX and PSA.

• Technically good Skills in SQL, PLSQL, Shell scripts, ADF, OAF, forms & reports and workflows.

• Should have 8+ years of experience in Oracle Finance/ERP Cloud implementation & support.

• Should have worked in 3 or more Oracle ERP/Finance implementation or support projects as a Techno-Functional consultant.

Job Responsibilities:

• The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.

• Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios

• Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution.

• Work with users to trouble shoot and resolve issues, answers business questions, provides data analysis

• Should be able to understand business process flow and perform functional testing as per business requirement with appropriate test scripts

• Conduct training and knowledge sharing sessions

• Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications.

• Should have knowledge of localizations

• Knowledge on Security setup would an added advantage.

• Must have very good communication skills , Must be a team player, willing to learn new technologies

Others

• Exhibit effective analytical skills & organizational skills

• Good command over spoken & written English

• Interact directly with customers and follows through on all assignments and takes ownership of customer issues

• Seeks innovative ways to improve the process of delivering solutions to customers

• Strong written and verbal English communication skills; multi-lingual a plus

• Self driven and result oriented

• Strong problem solving/analytical skills

• Strong customer support and relation skills

• Effective communication (verbal and written)

• Focus on relationships (internal and external)

• Strong willingness to learn new things and share them with others

• Influencing/negotiating

• Team player

• Customer focused

• Confident and decisive

• Values Expertise (maintaining professional expertise in own discipline)

• Enthusiasm

• Flexibility

• Organizational skills

• Values and enjoys coaching/knowledge transfer ability

• Values and enjoys teaching technical courses

• Ability to travel up to 25%

Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features and use this learning to deliver value to customers on a daily basis.