ServiceNow Architect

Overview

Remote
Depends on Experience
Full Time
No Travel Required

Skills

ServiceNow Architect
COE
Thought Leadership
Solution Architecture
COE Leadership
Governance
Delivery & Operational Excellence
Mentorship & Capability Building
Exceptional communication
influencing
executive stakeholder management

Job Details

Hi,

I hope you're doing well.

Please share your updated resume to kumar (dot) sai (at) staidlogic (dot) com

Job Title: ServiceNow Architect Location: USA-(Remote) Employment Type: Full-time

Job Description:
We are seeking a highly accomplished ServiceNow Principal Architect with proven experience in leading enterprise-scale implementations and building Centre of Excellence (COE). This role demands not only deep technical expertise but also the thought leadership to shape platform strategy, influence senior stakeholders, and drive innovation that positions ServiceNow as a key enabler of business transformation. Reporting directly to the VP of Solutions, this role will serve as the senior-most leader of our ServiceNow delivery capability in the U.S. and play a pivotal role in shaping the future of our firm s ServiceNow offerings.

Key Responsibilities
Solution Architecture & Strategy
Build a U.S.-based ServiceNow consulting practice from the ground up, achieving a $10M+ book of business within 18 months
Define and execute scalable delivery methodologies, team structures, and operational standards
Collaborate with sales and executive leadership to drive pipeline growth, support RFPs, and close strategic deals
Lead the design and delivery of enterprise-grade ServiceNow solutions spanning ITSM, ITOM, ITBM, SecOps, CSM, HRSD, and custom applications.
Create a forward-looking ServiceNow platform roadmap aligned with organizational goals.
Ensure architecture meets enterprise security, scalability, and compliance requirements.

COE Leadership & Governance
Establish and lead the ServiceNow COE to drive governance, standards, and best practices.
Define development frameworks, delivery methodologies, and reusable assets for faster, consistent deployments.
Foster a culture of continuous improvement and innovation.

Thought Leadership
Serve as a strategic advisor to C-suite executives and business leaders on leveraging ServiceNow for digital transformation.
Anticipate industry trends and translate them into actionable platform strategies.
Represent the organization in ServiceNow community forums, webinars, and conferences to showcase capabilities and innovations.
Author whitepapers, case studies, and best-practice guides to influence both internal and external stakeholders.
Lead ideation workshops to introduce next-gen ServiceNow capabilities and emerging technologies
Inspire and align cross-functional teams toward a shared vision of platform excellence.

Delivery & Operational Excellence
Oversee technical delivery teams, ensuring quality, timeliness, and adherence to best practices.
Perform architectural reviews and ensure solutions meet business and technical KPIs.
Track ROI of platform initiatives and communicate measurable business impact.

Mentorship & Capability Building
Mentor architects, developers, and analysts to strengthen organizational ServiceNow expertise.
Conduct enablement programs, training sessions, and capability-building initiatives.
Mastery of multiple ServiceNow modules and integration patterns.
Strong expertise in cloud-native architectures.

Soft Skills: Exceptional communication, influencing, and executive stakeholder management skills.

Thanks & Regards, Kumar Sai kumar(dot) Recruitment TeamLead- US TAG StaidLogic LLC

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