Data Analyst

Enterprise Healthcare client has an immediate opening for a highly motivated Data Analyst to join their dynamic and growing team. All qualified candidates are encouraged to apply!

- What is the purpose of this team?

- Describe the surrounding team (team culture, work environment, etc.) & key projects.

- Do you have any additional upcoming hiring needs or is this request part of a larger hiring initiative? Business Unit - Corporate

Culture statement - Our team works collaboratively to set and follow standards across our individual product domains. We are motivated, self-starters willing to push our limits to obtain the best outcomes.

Team Composition - Small team, 60% FTE, 40% contractors

Key Stakeholders - Product Management, UX, Marketing & Platform Teams

Key Partners - web development, platform configuration, marketing

Team Purpose - support the implementation of behavioral usage tracking that allows our team to provide progress toward OKRs and usage insights to help Product make data-driven decisions regarding web needs.

Reason for request - align a Data Analyst a sub-section of our member web experience product team.

Motivators - team realignments happening during 2025 will require an Analyst that is confident in digging into this sub-set of experiences to assist product in showing the value of their deliveries.

Typical Day in the Role

- Walk me through the day-to-day responsibilities and a description of the project (Outside of the Workday JD).

- What are the performance expectations/metrics?

- What makes this role unique? Where candidates have fallen short on previous reqs:

1. Data Analysis Experience- more than of the candidates have more experience in implementation and backend work to set up the analytics than they do in completing analysis and working with stakeholders. We are looking for a candidates that have concentrated experience in data analysis and stakeholder communication. For context, 80% of their time should have been focused on creating reports, completing analysis, composing dashboards and presenting findings to stakeholders (presentations).

2. Customer Journey Analytics workspace experience - this is the only reporting application that my team uses today so the candidates must have experience in this tool.

HM is looking for Data Analysts who are proficient in Adobe Customer Journey Analytics reporting (mobile app experience is not a requirement for these).

Major deliverables to support our process: formulate requirements (business questions), tech spec (what data you need), QA guide (data integrity), feature-level dashboard that measures and shows progress toward defined OKRs, validation of data in the dashboard, presentation of analysis/outcomes and next steps/recommendations.

The following activities support these deliverables:

- Attend daily standup with rotation of 1 of 6 agile development teams

- Attend design reviews for new development work to get an understanding of the purpose and begin to formulate needed measurements to show progress toward success

- Attend bi-weekly Data Analytics touch base to discuss ad hoc reporting needs that may come in from health plan/business stakeholders

- Facilitate ad hoc design/requirements reviews with Analytics team members to maintain alignment in tracking standards across our team.

- At least weekly discussion with Analytics Launch Developer to kick start any coordination that will be needed between the Agile Development Teams and Analytics Launch Developer

Performance: on time delivery of requirements; on time completion of dashboards that demonstrate value of web projects; effective collaboration with business partners (ability to manage scope creep, reduce cycles to final product by working with stakeholders to define outputs and remain aligned throughout life of the project).

Imagine a role where you can seamlessly connect business objectives with tangible site usage metrics, showcasing the immense value delivered by Centene's Digital Experience and Engagement department. Our mission is to craft digital experiences that not only fulfill our members' needs but also exceed their expectations and bring them joy.

In this position, you will have the unique opportunity to pioneer the next generation of behavioral usage tracking, setting the stage for current and future Data Analysts to thrive. You'll collaborate closely with product and business teams, demonstrating the true impact of data-driven decisions and helping shape the future of our digital landscape.

Candidate Requirements

Education/Certification Required: Bachelor's degree in Data Science, Business Analytics or related field Preferred: Adobe Customer Journey Analytics

Business Practitioner Professional Certification

Years of experience required: A minimum of 10 years of experience in behavioral analytics, specializing in Adobe Analytics and Customer Journey Analytics.

Additional requirements:

Experience with custom report/dashboard creation using Adobe Customer Journey Analytics workspaces.

Deep understanding of digital analytics implementation requirements.

Ability to critically evaluate designs to ensure alignment with business objectives and site performance.

Proficiency in data visualization, demonstrating value without relying on traditional sales data.

Strong analytical skills and ability to interpret complex data sets

Excellent communication and collaboration skills

Disqualifiers: no experience collaborating with web site decision-makers or designers

Additional qualities to look for:

Background in the health care industry

Experience with user experience (UX) design principles

Proficiency in designing wireframes or mockups using tools like Miro or Figma

Familiarity with agile project management methodologies

Bachelors

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


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