Leader, Digital Learning Technology & Capabilities

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Job Function:
Human Resources

Job Sub Function:
Learning & Instructional Design

Job Category:
People Leader

All Job Posting Locations:
Tampa, Florida, United States of America

Job Description:

We are searching for the best talent for a Leader, Digital Learning Technology & Capabilities located in Tampa, FL on a hybrid basis.

The Leader, Digital Learning Technology & Capabilities plays a pivotal role in enabling the end-to-end design, development, and deployment of high-quality, branded, accessible, and scalable learning products within the Learning Experience Strategy & Solutions (LXSS) organization. This role leads a team focused on integrating and operationalizing digital tools and AI-enabled technologies to accelerate and enhance the design and creation of learning content, curation and build of learning channels/journeys/pathways, and localization of learning content.

Reporting directly to the Head of LXSS, this leader is responsible for selecting, testing, implementing, and continuously improving the digital tools used by LXSS team-including authoring platforms, AI co-creation tools, accessibility checkers, localization tools, and content deployment solutions. This includes ensuring alignment with broader enterprise platforms such as corporate Learning Experience Platform (LXP), while maintaining a focus on what enables better, faster, future-ready learning design and development.

Core Responsibilities

Tool & Platform Strategy

• Identify and manage a portfolio of tools that directly support the design and development of learning assets (e.g., AI-assisted authoring, visual design, translation/localization, accessibility tools).
• Assess team needs and industry trends to recommend digital solutions that improve design quality, speed to market, and learner experience.
• Work closely with peer teams including Learning Experience Design (LXD), Media Studio, eLearning Development, and Quality Assurance to ensure tool selection supports product requirements and brand standards.

Integration & Implementation

• Lead integration efforts of LXSS learning products with broader corporate platforms (e.g., integrating learning products into the company's LMS, LCMS, & LXP platforms)
• Develop processes and guidance for using GenAI Council-approved tools and platforms (e.g., Smartcat, Vyond, Storyline, Rise) within the LXSS team workflows to maximize speed to market, scalability, and learner accessibility.
• Collaborate with Enterprise IT and Digital teams to ensure compatibility and compliance during tool implementation.

Team Leadership & Capacity Planning

• Lead and manage piloting, implementing, and reporting on the value of utilizing AI digital tools and platforms to design & develop learning experiences
• Lead and manage business content onboarding, design, curation, and build within the corporate LXP platform.
• Provide coaching, prioritization, and technical enablement to ensure tools are well adopted and embedded in workflows across LXSS.
• Allocate team resources and capacity to meet current and emerging priorities.

Governance, Training & Change Adoption

• Define usage guidelines, standards, and training plans for tool adoption across LXSS roles.
• Serve as liaison to GenAI Council, Procurement, Legal, and Privacy teams for AI/digital tool risk reviews and contract oversight.
• Partner with LXSS Learning Service Excellence team to measure tool performance, track adoption metrics, and continuously improve user experience.

Special Initiatives & Innovation

• Monitor external trends in AI, automation, and digital learning enablement and evaluate for future adoption.
• Lead or sponsor innovation pilots, playbooks, or process improvements that support LXSS 2030 goals for agility, personalization, and accessibility.
• Proactively assess feedback loops and seek out opportunities to streamline learning product development workflows using digital enablers.

Additional LXSS Enablement Expectations

• Support special projects and strategic initiatives as assigned by the Head of LXSS.
• Maintain active awareness of LXSS learning asset types, production needs, and design standards to ensure the right tools are in place.
• Contribute to the digital maturity and operational excellence of the LXSS organization.
• Support internal efforts to build community, celebrate accomplishments, and drive an inclusive and collaborative team culture.

Qualifications

• Bachelor's degree in Educational Technology, Instructional Design, Learning Systems, or a related field required; Master's preferred.
• Minimum 7-10 years of experience in digital learning, learning tool implementation, or instructional technology support.
• Experience managing people and cross-functional projects.
• Strong knowledge of learning product development workflows and tools (e.g., authoring, translation, accessibility, content management).
• Familiarity with integrating learning content into enterprise platforms such as LXPs, LMS, LCMS, etc.
• Excellent vendor management, stakeholder communication, and change enablement skills.
• Ability to thrive in a cross-functional, fast-paced environment with shifting priorities.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via or contact AskGS to be directed to your accommodation resource.

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