Enablon Support Specialist (L2/L3)

Overview

Remote
Depends on Experience
Contract - W2

Skills

EHS
KPI
Management
Risk Management
Health
Environment
Safety
Enablon
Shared Functions
L1 L2
Enablon support.
EHSQ

Job Details

The following requirement is open with our client.

Client : TCS

Title : Enablon Support Specialist (L2/L3)

Location : Rosemead, CA (Remote)

Duration : 12+ Months


Job Description:
Support Specialist with experience in ENABLON L2 & L3 incidents support
The ideal candidate will handle user incident management, manage access requests, monitor error messages, and ensure periodic validation of active clients. Additionally, responsibilities include conducting weekly, monthly meetings, ensuring deployment stability, and creating monthly KPIs on data completeness.
Essentials:
Minimum 2-year experience in supporting/ implementing Enablon software solution and 5-year experience in EHS domain
Certified in Enablon [builder, shared function, IMS & Audit modules]
Strong functional knowledge of EHS modules: Risk Management, Metrics, Health and
Safety/Incident Management Systems, Audit and Shared Functions.
Strong understanding of subject matter concepts related to environmental, health, safety, occupational health, and sustainability
Good analytical and problem-solving skills.
Good interpersonal, communication, and collaboration skills to work.
Preferred:
Experience with implementing or supporting other Environment, Health & Safety (EHS)
Software products.
Experience with EHSQ concepts and standards as it relates to the capital projects industry
Serve as the techno-functional operational support lead for Enablon implementations.
Interpret customer business needs and translate them into business functional requirements
and technical specifications.
Configure, modify, and customize Enablon implementations.
Implement application and operational requirements, using your deep knowledge of Enablon
functionality.
Maintain and support Enablon modules Risk Management, Metrics, Health and
Safety/Incident Management, Audit and Shared Functions.
Provide L1 L2 and L3 operational support for Enablon support.
Administer, monitor, and troubleshoot operational issues with the Enablon solution.
Serve as the c subject-matter-expert and the primary point of contact for technical
questions and issues resolution.
Prepare technical documents on processes and client communication, including support
instructions for addressing frequently occurring issues.
Timely and Quality delivery of project deliverables in accordance with the project.

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